Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers frequently praised the friendly and attentive staff, highlighting specific employees like Cassidy and Jai for their exceptional service.
Food Quality
The burgers and fries received positive feedback for being delicious and fresh, although some customers noted inconsistencies in taste and preparation.
Cleanliness
The restaurant was consistently described as clean and well-maintained, contributing to a pleasant dining atmosphere.
Order Issues
Several reviews mentioned problems with order accuracy and wait times, indicating a need for improvement in service efficiency.
Atmosphere
While many enjoyed the environment, some found it lacking in ambiance, with comments on noise levels and seating arrangements.
JM
Jasmine Montiel
1 day ago
5.0
The staff is also friendly and the food taste great and service is good.
KK
kero11
6 days ago
5.0
cassidy and the kitchen staff are all very nice and worked efficiently thru their dinner rush! fries were also hot and fresh despite the wait :)
YH
Yumi Hunt
6 days ago
5.0
This is my favorite burger place. I've come here in the last 8 years and I always get great meals and service. The quality is very consistent.
LL
Leslie
Dec 30, 2025
3.0
Your normal drop in burger joints. Service could be a bit better but you don't really expect much from places like this.
MG
McCartney Giannoni
Dec 25, 2025
1.0
Nightmare I ordered via delivery..on Xmas eve
My order was entirely wrong. My order looked nothing like what folks are posting, they looked like smashed including bun baby burgers from McDonald's. 3 w/ cheese lettuce tomato- thats it We ordered NO CHEESE ...My disappoint was HUGE..$41.00 for
4 small burgers 3 fries 2 vitamin waters.. I sent them email. SJ apart location
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger?
Smashburger is open from 10:00 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
Does Smashburger offer delivery and takeout options?
Yes, Smashburger offers both delivery and takeout services with convenient online ordering options available through their website and app.
Where is Smashburger located?
Smashburger is located at 579 Coleman Ave., Suite 50, San Jose, CA 95110, USA.
Can customers order Smashburger via a mobile app?
Yes, customers can order through the Smashburger mobile app available on the Apple App Store for a convenient ordering experience.
Is Smashburger family-friendly and accessible for children?
Yes, Smashburger welcomes families, offers a children's menu, has high chairs available, and provides wheelchair accessible seating and restrooms.
Does Smashburger serve vegetarian options?
Yes, Smashburger serves vegetarian food options to accommodate different dietary preferences.
Are there any nearby places to visit around Smashburger?
Nearby, you can find Sajj Mediterranean restaurant for Mediterranean cuisine, San Jose Market Center for shopping and parking, and Sally Beauty for cosmetic and beauty supplies, which makes it convenient for combining multiple errands or dining options.
How can I get to Smashburger using local transit or landmarks?
Smashburger is located near the San Jose Market Center and several restaurants like Sajj Mediterranean, making it easy to find. These landmarks can help orient you when visiting the area.
What other dining options are near Smashburger?
Nearby dining options include Mediterranean cuisine at Sajj Mediterranean, Hawaiian flavors at L&L Hawaiian Barbecue, Mexican food at Una Mas, and Italian dishes at The Pasta Market, offering customers a variety of choices around the area.