Smashburger

4.1
999 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
579 Coleman Ave., San Jose, CA
95110, United States

Hours

Reviews

4.1
961 reviews
5 stars
499
4 stars
237
3 stars
105
2 stars
42
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and attentive staff, highlighting specific employees like Cassidy and Jai for their exceptional service.

Food Quality

The burgers and fries received positive feedback for being delicious and fresh, although some customers noted inconsistencies in taste and preparation.

Cleanliness

The restaurant was consistently described as clean and well-maintained, contributing to a pleasant dining atmosphere.

Order Issues

Several reviews mentioned problems with order accuracy and wait times, indicating a need for improvement in service efficiency.

Atmosphere

While many enjoyed the environment, some found it lacking in ambiance, with comments on noise levels and seating arrangements.
  • JM
    Jasmine Montiel
    1 day ago
    5.0
    The staff is also friendly and the food taste great and service is good.
  • KK
    kero11
    6 days ago
    5.0
    cassidy and the kitchen staff are all very nice and worked efficiently thru their dinner rush! fries were also hot and fresh despite the wait :)
  • YH
    Yumi Hunt
    6 days ago
    5.0
    This is my favorite burger place. I've come here in the last 8 years and I always get great meals and service. The quality is very consistent.
  • LL
    Leslie
    Dec 30, 2025
    3.0
    Your normal drop in burger joints. Service could be a bit better but you don't really expect much from places like this.
  • MG
    McCartney Giannoni
    Dec 25, 2025
    1.0
    Nightmare I ordered via delivery..on Xmas eve My order was entirely wrong. My order looked nothing like what folks are posting, they looked like smashed including bun baby burgers from McDonald's. 3 w/ cheese lettuce tomato- thats it We ordered NO CHEESE ...My disappoint was HUGE..$41.00 for 4 small burgers 3 fries 2 vitamin waters.. I sent them email. SJ apart location

Frequently Asked Questions About Smashburger

What type of food does Smashburger offer?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours of Smashburger?

Smashburger is open from 10:00 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.