Safeway

4.3
2427 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 5760 Cottle Rd, San Jose, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (408) 362-9255. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
5760 Cottle Rd, San Jose, CA
95123, United States

Hours

Reviews

4.3
2,427 reviews
5 stars
1,343
4 stars
660
3 stars
264
2 stars
65
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some employees praised for their helpfulness while others are reported as rude and unprofessional.

Cleanliness

The store is generally noted for being clean and well-organized, contributing to a pleasant shopping experience.

Pricing Issues

Many customers find prices to be high, especially for meat and other products, leading some to seek alternatives.

Product Availability

Customers frequently mention issues with product availability, particularly with promotional items and specific grocery items.

Staff Attitude

There are numerous complaints about staff attitudes, with reports of rudeness and lack of attentiveness from some employees.
  • BB
    Brian Bowron
    4 days ago
    1.0
    I just went to Safeway South San Jose Cottle Road just now at 8:30 in the morning on a weekday. I was trying to get a breakfast sandwich and they kept looking at me and walking to the back so they didn’t have to get take care of my sandwich order ,I sat there for about 10 minutes before I had to say something and when they came over, they seem to be out of everything or just lazy to go get it. Their sandwich bar was filthy disgusting and it had it look like it been cleaned in weeks. It was the bottom of the barrel on everything I know I used to work at a Safeway deli in my early 20s 20s something years ago and I know the night before you had to Flip over everything at the sandwich bar into clean containers and top it off. This was appalling. The customer service was even worse. I highly recommend going somewhere else for a sandwich and I hate saying this because I love Safeway sandwiches but obviously they care less about customer service.
  • RL
    Robert Lowe
    Nov 10, 2025
    5.0
    Very friendly stuff nice place to shop
  • FW
    Fiona Wong
    Oct 24, 2025
    2.0
    Went at 8 pm to buy some wine only one register open and a line reaching all the way to the middle of the aisle. Cash register lady was operating super slow.
  • AC
    Aleksei Chern
    Oct 12, 2025
    3.0
    The neighborhood is not that good
  • ES
    Elsa Serna
    Sep 30, 2025
    3.0
    OMG I just couldn't believe how expensive it is especially the meat. I left and went to a different store one less pricey. I did by meat one day cause it was buy one get one free. Well when I got to the register here I am thinking ok it's good. When I get home I check and they didn't even honor the coupon,/promotion. I was pissed cause I thought I was saving money but I wasn't even given the discount. I won't do that again. I knew it was to good to be true.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!