Looking for a grocery store near you? Visit your local Safeway located at 2980 E Capitol Expy, San Jose, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (408) 274-5957. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Many customers reported that the store is understaffed, leading to long wait times and poor customer service.
Customer Service
Feedback on customer service is mixed; while some staff are praised for their helpfulness, others are described as rude or unhelpful.
Store Cleanliness
The store is generally noted for being clean and well-organized, with a good selection of products.
Parking Challenges
Customers frequently mentioned difficulties with parking, especially during busy times.
Product Quality
While many customers appreciate the quality of fresh produce and bakery items, there are complaints about specific products being stale or improperly prepared.
GB
G B
2 days ago
1.0
My God this Safeway ruined my day. There is so much negative energy coming from all the Hispanic female clerks. First, i went to the hot food section too buy some chicken tenders.The male clerk couldn't even speak english,I had to basically use sign language too get what i wanted. He used the same utensils to grab my items, and couldn't even seal my bags. I had to do it for him. I proceeded to the liquor section, grabbed some mix cocktails, and proceeded to the one and only check out that was open. Now to the very rude Hispanic lady clerks. After standing in line for 15min watching three clerks standing around talking in Spanish, I decided to ask one of them why is there only one checker open. She said maybe in five minutes. I replied I'm almost in the front now. She rudely told me maybe 20 minutes more then, and walk away. After paying I walk over to look at her name (Margil) tag, for this review. That's when another clerk came behind me and attempted to block me from seeing her name tag, falsely accusing me of yelling at her people. I told her that I was only asking for her name, at that point the second lady started humiliating me making a big seen telling me to leave. This is the worst Safeway in California that I've ever been too. Those Hispanic clerks are rude and lazy. They come off as if they think they are superior to customers. PLEASE STAY AWAY FROM THIS SAFEWAY UNLESS YOU WANT YOUR DAY RUINED!!!! STAY AWAY!!!
GM
Gerardo Martinez
Dec 31, 2025
2.0
Needs waaaay more staff
CP
carolina parra
Dec 26, 2025
2.0
Just ok
ML
Michelle Lorenz
Dec 22, 2025
1.0
Employees are not helpful or just plain rude
MH
Maggie Harden
Nov 20, 2025
1.0
Horrible service after pushing button multiple times I am still waiting at 15 minutes for someone to come unlock the laundry detergent. Treated like criminals. Everything is locked up
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
Does Safeway near me have a pharmacy?
Yes, Safeway located at 2980 E Capitol Expy, San Jose, CA has a pharmacy.
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 2980 E Capitol Expy, San Jose, CA hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
What are the operating hours of Safeway at 2980 E Capitol Expy, San Jose, CA?
Safeway at 2980 E Capitol Expy, San Jose, CA is open daily from 5:00 AM to 1:00 AM. On holidays, hours may vary, and the store is closed on December 25th.
Does this Safeway location have a pharmacy?
Yes, the Safeway at 2980 E Capitol Expy has an on-site pharmacy to help with immunizations and prescription refills.
What COVID-19 vaccine services are available and do I need an appointment?
This location offers COVID-19 vaccines to eligible patients based on local health department guidelines, and appointments are required. Visit www.safeway.com/covid-19 to check eligibility and schedule.
What grocery pickup and delivery options does Safeway offer?
Safeway offers In-Store Pickup, Curbside Pickup, Delivery, Same Day Delivery, and No Contact Delivery services for your convenience.
Can I use SNAP EBT for online orders at Safeway?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases including grocery delivery and Drive Up & Go™ pickup orders.
What payment methods are accepted at Safeway?
Safeway accepts American Express, Apple Pay, Android Pay, Cash, Check, Diners Club, Discover, Mastercard, Samsung Pay, Traveler's Check, and Visa.
Does Safeway have any services like a Starbucks or bank on site?
Yes, this Safeway location features an in-store Starbucks cafe and a US Bank branch.
Are there nearby places where I can grab coffee before or after shopping at Safeway?
Yes, there is a Starbucks coffee shop nearby, perfect for grabbing a coffee to enjoy alongside your grocery visit.
What nearby financial services can I access when visiting Safeway?
Nearby financial services include Coinme for cryptocurrency transactions, US Bank for banking needs, Western Union for money transfers, and CEFCU credit union.
Are there nearby dining options near Safeway for a meal or snack?
Yes, nearby dining options include Panda Express for Chinese cuisine, ZENSHI Handcrafted Sushi, Chipotle Mexican Grill, and Togo's sandwich shop.