Safeway

4.0
2178 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 2980 E Capitol Expy, San Jose, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (408) 274-5957. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
2980 E Capitol Expy, San Jose, CA
95148, United States

Hours

Reviews

4.0
2,178 reviews
5 stars
1,040
4 stars
601
3 stars
265
2 stars
98
1 star
174

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Many customers reported that the store is understaffed, leading to long wait times and poor customer service.

Customer Service

Feedback on customer service is mixed; while some staff are praised for their helpfulness, others are described as rude or unhelpful.

Store Cleanliness

The store is generally noted for being clean and well-organized, with a good selection of products.

Parking Challenges

Customers frequently mentioned difficulties with parking, especially during busy times.

Product Quality

While many customers appreciate the quality of fresh produce and bakery items, there are complaints about specific products being stale or improperly prepared.
  • GB
    G B
    2 days ago
    1.0
    My God this Safeway ruined my day. There is so much negative energy coming from all the Hispanic female clerks. First, i went to the hot food section too buy some chicken tenders.The male clerk couldn't even speak english,I had to basically use sign language too get what i wanted. He used the same utensils to grab my items, and couldn't even seal my bags. I had to do it for him. I proceeded to the liquor section, grabbed some mix cocktails, and proceeded to the one and only check out that was open. Now to the very rude Hispanic lady clerks. After standing in line for 15min watching three clerks standing around talking in Spanish, I decided to ask one of them why is there only one checker open. She said maybe in five minutes. I replied I'm almost in the front now. She rudely told me maybe 20 minutes more then, and walk away. After paying I walk over to look at her name (Margil) tag, for this review. That's when another clerk came behind me and attempted to block me from seeing her name tag, falsely accusing me of yelling at her people. I told her that I was only asking for her name, at that point the second lady started humiliating me making a big seen telling me to leave. This is the worst Safeway in California that I've ever been too. Those Hispanic clerks are rude and lazy. They come off as if they think they are superior to customers. PLEASE STAY AWAY FROM THIS SAFEWAY UNLESS YOU WANT YOUR DAY RUINED!!!! STAY AWAY!!!
  • GM
    Gerardo Martinez
    Dec 31, 2025
    2.0
    Needs waaaay more staff
  • CP
    carolina parra
    Dec 26, 2025
    2.0
    Just ok
  • ML
    Michelle Lorenz
    Dec 22, 2025
    1.0
    Employees are not helpful or just plain rude
  • MH
    Maggie Harden
    Nov 20, 2025
    1.0
    Horrible service after pushing button multiple times I am still waiting at 15 minutes for someone to come unlock the laundry detergent. Treated like criminals. Everything is locked up

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!