Safeway

3.8
1871 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 2558 Berryessa Rd, San Jose, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (408) 272-2287. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
2558 Berryessa Rd, San Jose, CA
95132, United States

Hours

Reviews

3.8
1,871 reviews
5 stars
762
4 stars
495
3 stars
331
2 stars
111
1 star
172

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the level of service received.

Pricing Issues

Customers frequently noted high prices compared to other local stores, with complaints about price mismatches and perceived unfair pricing practices.

Store Cleanliness

While some customers appreciated the cleanliness of the store, others reported dirty floors and unsanitary conditions in certain areas.

Product Availability

Several reviews mentioned issues with product availability, including out-of-stock items and expired products on shelves.

Accessibility Concerns

Customers expressed frustration over the lack of accessibility carts and crowded aisles, making shopping difficult for some.
  • MC
    M. C.
    4 days ago
    4.0
    Too busy Safeway and difficult to find parking after work or 6pm
  • MK
    Manu Kaur
    Dec 18, 2025
    1.0
    Very rude staff, they don’t know how to do their job and customer service. I was waiting there almost an hour just for one thing. Even if you talk with them very politely, they don’t care Worst experience ever
  • PP
    Patric
    Dec 6, 2025
    4.0
    Nice store, good staff, clean, well stocked. Pricing has gone way up. If you price shop other stores in the area they are constantly 10% to 50% up from neighborhood stores. My biggest complaint is no accessibility carts. It makes it very hard for me shop. I have been a member for 30 years and not having the carts has caused to have to shop elsewhere at times.
  • FD
    F Disciple
    Nov 26, 2025
    1.0
    This store has one of the worst Deli department out of all the Safeway that I have been to. The staff were rude and incompetent, I think they must really hate their job. They do not know what customer service is.
  • AL
    Alex Lei
    Nov 13, 2025
    1.0
    Shitty customer service. Rude employees that don't know how to use their own system

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!