Pizza Hut

3.9
256 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 5689 Cottle Rd in San Jose, CA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
5689 Cottle Rd, San Jose, CA
95123, United States

Hours

Reviews

3.9
256 reviews
5 stars
133
4 stars
49
3 stars
24
2 stars
14
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised individual staff members for their attentiveness, while others criticized management for poor handling of issues.

Food Quality

Inconsistent food quality reported; some customers enjoyed the pizza while others received undercooked or poorly topped pizzas.

Order Accuracy

Frequent complaints about incorrect orders and missing toppings, leading to customer dissatisfaction.

Speed of Service

Many customers noted fast service and timely delivery, although some experienced delays.

Value for Money

Customers appreciated the value menu and special deals, but some felt prices were high for the quality received.
  • AO
    Alpha Omega
    Sep 30, 2025
    3.0
    Ok
  • OC
    Odalys Cabrera
    Sep 21, 2025
    1.0
    Pésimo servicio llevaba mas de 10 minutos esperando mi pizza pregunte si estaba lista y resulta que no la habían echo maneje 15 minutos Pesimo pero pesimo servicio
  • SL
    Samantha Lopez
    Aug 30, 2025
    1.0
    This store is TERRIBLE as is their customer service. What is the point of letting customers request a specific time if you are going to OUTSOURCE your delivery to DoorDash and deliver it TWO hours early. Then refuse to help solve the issue. The Manager refused to get in the line and I can hear her in Spanish say “I don’t want to talk to her” when I am trying to get a resolution. Your manager should be FIRED. It is not the job of the new employee to deal with customer issues, it is the job of the store manager, but her refusal just shows how little she and the company care about customers.
  • SS
    Samantha Smith
    Aug 28, 2025
    2.0
    this is a very small location and honestly...? not what I remember pizza hut to be. I normally buy from sunnyvale location and pan is my favorite. The new "tavern crust" was... brittle... it's just thin, crunchy crust. not sure about the "extra" seasoned crust. The new Nashville pickle/fried chicken was fun and more tasty than my tavern pizza. Definitely worth a try and that's coming from someone who doesnt like dill pickles. I went for wing Wednesday and oh my. the traditional wings were tiny, boneless were good. flavor was good for both. but even my pan crust looked smaller than other location. I will stick with sunnyvale... I normally really like the leftover morning pizza but you can see for yourself 10hrs later what it looks like. pizzahut is one of my favorites so I was disappointed with this one. Domino's looked better than tavern. toppings were dispersed evenly... yeah not much to say...
  • BO
    Briseida Orellana
    Jul 19, 2025
    5.0
    I want to give a huge shoutout to Brian at Pizza Hut for providing truly outstanding customer service! From the moment we called in, he was incredibly patient, kind, and attentive. He took the time to answer all of our questions thoroughly and made sure we felt taken care of every step of the way. Brian’s professionalism and positive attitude really stood out and made the entire experience smooth and enjoyable. It’s not every day that you come across someone who clearly cares so much about doing their job well and making sure customers leave happy. Thank you, Brian, for going above and beyond—you’re a true asset to the Pizza Hut team!

Frequently Asked Questions About Pizza Hut

What types of food does Pizza Hut at 5689 Cottle Rd serve?

Pizza Hut serves pizza classics like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts.

What are the operating hours of Pizza Hut at this location?

The restaurant is open from 11:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.