Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 5689 Cottle Rd in San Jose, CA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Mixed reviews on customer service; some praised individual staff members for their attentiveness, while others criticized management for poor handling of issues.
Food Quality
Inconsistent food quality reported; some customers enjoyed the pizza while others received undercooked or poorly topped pizzas.
Order Accuracy
Frequent complaints about incorrect orders and missing toppings, leading to customer dissatisfaction.
Speed of Service
Many customers noted fast service and timely delivery, although some experienced delays.
Value for Money
Customers appreciated the value menu and special deals, but some felt prices were high for the quality received.
AO
Alpha Omega
Sep 30, 2025
3.0
Ok
OC
Odalys Cabrera
Sep 21, 2025
1.0
Pésimo servicio llevaba mas de 10 minutos esperando mi pizza pregunte si estaba lista y resulta que no la habían echo maneje 15 minutos Pesimo pero pesimo servicio
SL
Samantha Lopez
Aug 30, 2025
1.0
This store is TERRIBLE as is their customer service.
What is the point of letting customers request a specific time if you are going to OUTSOURCE your delivery to DoorDash and deliver it TWO hours early. Then refuse to help solve the issue. The Manager refused to get in the line and I can hear her in Spanish say “I don’t want to talk to her” when I am trying to get a resolution.
Your manager should be FIRED. It is not the job of the new employee to deal with customer issues, it is the job of the store manager, but her refusal just shows how little she and the company care about customers.
SS
Samantha Smith
Aug 28, 2025
2.0
this is a very small location and honestly...? not what I remember pizza hut to be. I normally buy from sunnyvale location and pan is my favorite. The new "tavern crust" was... brittle... it's just thin, crunchy crust. not sure about the "extra" seasoned crust. The new Nashville pickle/fried chicken was fun and more tasty than my tavern pizza. Definitely worth a try and that's coming from someone who doesnt like dill pickles. I went for wing Wednesday and oh my. the traditional wings were tiny, boneless were good. flavor was good for both. but even my pan crust looked smaller than other location. I will stick with sunnyvale... I normally really like the leftover morning pizza but you can see for yourself 10hrs later what it looks like. pizzahut is one of my favorites so I was disappointed with this one. Domino's looked better than tavern. toppings were dispersed evenly... yeah not much to say...
BO
Briseida Orellana
Jul 19, 2025
5.0
I want to give a huge shoutout to Brian at Pizza Hut for providing truly outstanding customer service! From the moment we called in, he was incredibly patient, kind, and attentive. He took the time to answer all of our questions thoroughly and made sure we felt taken care of every step of the way.
Brian’s professionalism and positive attitude really stood out and made the entire experience smooth and enjoyable. It’s not every day that you come across someone who clearly cares so much about doing their job well and making sure customers leave happy.
Thank you, Brian, for going above and beyond—you’re a true asset to the Pizza Hut team!
What types of food does Pizza Hut at 5689 Cottle Rd serve?
Pizza Hut serves pizza classics like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts.
What are the operating hours of Pizza Hut at this location?
The restaurant is open from 11:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Does this Pizza Hut offer delivery and takeout services?
Yes, this location offers in-store pickup, delivery, and no-contact delivery services.
Can I order Pizza Hut online or through an app?
Yes, you can order online via their website or through the Pizza Hut mobile app.
Is there wheelchair accessibility at this Pizza Hut location?
Yes, the location has a wheelchair accessible entrance.
What forms of payment are accepted at this Pizza Hut?
Debit cards are accepted, and cash is not required, but payment by check is not accepted.
Where is Pizza Hut located?
Pizza Hut is located at 5689 Cottle Rd, San Jose, CA 95123, USA.
Is there a nearby light rail station to Pizza Hut for easy access?
Yes, the VTA Cottle Light Rail Station is close by, making it convenient for customers using public transit to visit Pizza Hut.
Are there other dining options near Pizza Hut?
Nearby dining options include Greek Spot (Greek cuisine), Castillo's Mexican Restaurant, and In-N-Out Burger, offering variety if you're exploring the area.
What other services or shops are close to Pizza Hut?
Nearby services include Meriwest Credit Union for banking, Target Store for shopping, and James Hair Design for hair care needs, providing convenience around your visit.