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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.2
(733 reviews)

Business Details

5720 Cottle Road, San Jose, CA
95123, United States
(408) 360-4577

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread San Jose is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
5720 Cottle Road, San Jose, CA
95123, United States

Hours

Reviews

4.2
733 reviews
5 stars
386
4 stars
199
3 stars
85
2 stars
28
1 star
35

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers noted a decline in food quality and portion sizes, with some items being described as mediocre or not as good as before.

Service Issues

There were multiple complaints about slow service, incorrect orders, and a lack of staff engagement with customers.

Positive Atmosphere

Many reviews highlighted the friendly staff and pleasant dining environment, with some customers enjoying the ambiance for work or socializing.

Pricing Concerns

Several customers expressed that prices are high relative to portion sizes and quality, leading to dissatisfaction.
  • DE
    Deniz Ersoz
    1 day ago
    5.0
    This is a Panera branch that restores my faith in Panera. Service is good. Food is prepared as ordered and consistent quality. Coffee is fresh and hot. Other Paneras around are really bad since covid times...
  • VV
    Vivian
    Jan 13, 2026
    1.0
    Came in here to do some work but somehow not a single outlet worked (and I must have tried at least five of them)
  • NC
    naomi chairez
    Dec 28, 2025
    3.0
    Paneras quality of food is poor. It use to be much better. The dressing containers are extremely small and is not enough for a whole salad. The service has gone down hill as well
  • WD
    Wheelos Dos
    Dec 18, 2025
    3.0
    not sure what's going on with panera, but the quality and portions seemed to have decreased. food wasn't bad, but was not what it used to be.
  • AH
    Andres Herrera
    Oct 20, 2025
    5.0
    I love this place! Employees are friendly and the service is awesome. Nayeli, the manager , does a great job, my order was accurate and delicious.

Frequently Asked Questions About Panera Bread

Does Panera Bread in San Jose accept reservations?

No, Panera Bread does not accept reservations.

What are the delivery hours for Panera Bread San Jose?

Panera Bread delivers from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
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