CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread San Jose is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally enjoyed the food, particularly the sandwiches and soups, although some reported issues with portion sizes and preparation.
Service Issues
Service quality was inconsistent, with some customers praising friendly staff while others reported rude behavior and slow service.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with dirty tables and restrooms.
Order Accuracy
Many customers experienced problems with incorrect orders and customization requests not being fulfilled.
Atmosphere
The location was noted for its spaciousness and pleasant ambiance, making it suitable for gatherings.
MM
MrKunaldixit
Jan 5, 2026
5.0
This location is much better compared to others. We ordered 3 sandwiches and soups and they were very tasty.
We mentioned about tasty food to the server and (unexpectedly) we were rewarded with cookies 🍪.
Keep up the good work.
GC
Golden Venture Corp
Dec 29, 2025
5.0
Very Nice Employees.
TW
Travis Wise
Dec 27, 2025
3.0
The nice thing about Panera Bread is that you know exactly what you're going to get, and the food can be relatively healthy. The downside is the employees are just barely doing their job. The tables are a little dirty, there is no friendliness at all. The tablets for placing orders are facing away from the counter where the employees are. It's just all around an unwelcoming experience. The outdoor patio is nice during good weather.
MD
Manuel d'Abreu
Dec 20, 2025
4.0
Good soups, sandwiches and salads
PZ
Ping Zhang
Dec 7, 2025
1.0
Placed a pick up order on 11/22 for dinner. Picked it up and brought it home to found the grilled cheese sandwich to be totally burnt and one of the french onion soup was the wrong size (cup instead of bowl). I drove back to ask for a refund for those items. Despite the fact that there was barely anyone in line, I waited 10 minutes for someone to talk to me.
Even though I only asked for a refund for the grilled cheese and french onion soup, the manager (guy in red uniform) offered a full refund and some baked goods. I was initially pleased by this effort to make up for their initial mistakes, but over two weeks now, no refunds have been processed. Now, they have even messed up on their effort to even make up for the initial mistakes.
The whole ordeal took about 1 hour. Wasted my time and money. It was a very disappointing experience.