CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread San Jose is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers praised the friendly and helpful staff, although there were some reports of rude service and order mistakes.
Food Quality
The food is generally well-received, with particular praise for the sandwiches and soups, but some customers noted issues with portion sizes and preparation.
Cleanliness
The restaurant is often described as clean, but there are complaints about dirty tables and restrooms.
Order Accuracy
Several customers reported issues with incorrect orders and customization requests not being fulfilled.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, particularly regarding portion sizes.
PC
Patricia Cardenas
Oct 17, 2025
5.0
Muy Buena Comida el Serviccio feu Exelente Katherine me Ayudo a Al 100% Muchas Gracias por la ayuda
SH
Sergio Hernandez
Oct 17, 2025
5.0
Very satisfied,
Katherine did a very good job, very good customer service
TK
Timmy Kapoor
Oct 16, 2025
5.0
Had dinner with my husband last night , it was a great experience from food to guest service with brand new carpet .
Lots of warmth for guest !!
MP
Michael Pfister
Oct 16, 2025
5.0
Staff and place is well ran, fast and clean.
Always feel welcomed!
BP
Bo P
Oct 4, 2025
4.0
10.03.25 11am Panera Bread's Hazelnut and Light Roast coffees are so good, very fresh and non-bitter. I'm not a regular coffee drinker but Panera's coffees are so tasty that I would order it every time I dined here, with a little bit of their honey (only have pasteurized honey).
Service is perfect, very nice employees!
Unfortunately the sandwiches and soups are better prepared at the Campbell location vs this N 1st St location. The Ciabatta Italian Meat Sandwich with French Onion Soup; the sandwich was very greasy (tasty but greasy), and the French Onion Soup was NOT French Onion Soup. It was like some watered down powder remixed take on this classic French soup, almost no cheese in the soup, just no.
Applebee's made awesome French Onion Soup last time I had it (6+ yrs ago). We'll be revisiting Applebee's for just this soup soon.
Their bagged potato chips are super crunchy and perfect with a sandwich. Mom wanted an apple as her side. I eat healthy, I know.
You need a code to use the restrooms, which are very clean.