Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,338 reviews
5 stars
514
4 stars
322
3 stars
219
2 stars
107
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff behavior; some praised friendly service while others reported rudeness and impatience.
Order Accuracy
Frequent complaints about incorrect orders, especially with mobile orders, leading to customer frustration.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported dirty tables and floors.
Speed of Service
Inconsistent service speed; some experienced long waits, particularly in the drive-thru.
Food Quality
Food quality varied, with some customers enjoying fresh items while others received cold or improperly prepared food.
- BBBert BreezJan 1, 20265.0Good deals on app
- DGDanny GDec 28, 20251.0Was just here no line went to drive thru on the left some lazy guy told me to wait..waited there for five minutes and another guy pulls to the right and a woman immediately takes his order...this is on dec 28 at 8 pm...guy needs to be talked to
- LLLi LifanovDec 7, 20255.0Good customer experience here this evening. McDonald's app on my husband's phone crashed and didn't properly send his order through to this McDonald's location, even though it had charged him and sent him a receipt. A man (possibly a manager?) working there was very nice and helpful and got everything sorted out for us. Thank you!
- JLJacky LNov 12, 20251.0I wish I could give them a zero but today I decided to stop by the drive thru and order. I got this very rude employee she was at the first window were you pay she had glasses, messy braids. The service that she gave to us was not a welcoming place to go at. This happened at 11:21am on 11/12.
- AGAndy GonzalezNov 11, 20251.0Eat here if you want the general manager, Claudia Romero, to give you food poisoning! If you don't want that. Hit up the Carls jr at 1101 Branham Ln, San Jose, CA 95118 They have amazing customer service, and they don't give you stale food, like Claudia over here smh 🙄
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 715 W Capital Auto Mall Expy, San Jose?
McDonald's is open from 6:00 AM to 11:00 PM Monday through Thursday, Sunday, and on Friday and Saturday from 7:00 AM to 9:30 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 6:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.
Can I get delivery service from McDonald's near 715 W Capital Auto Mall Expy?
Yes, delivery is available daily from 6:00 AM to 11:00 PM via their delivery platform.
What types of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery for customer convenience.
Which payment options are accepted at this McDonald's location?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app for ordering from McDonald's?
Yes, customers can order through the McDonald's app available on both iOS and Android devices.
Does this McDonald's have a drive-thru facility?
Yes, this location offers drive-thru service for fast and convenient ordering.
What nearby restaurants can I visit before or after McDonald's?
Nearby restaurants include Popeyes® Louisiana Kitchen for chicken dishes and Subway for sandwiches, offering more dining options close by.
Which nearby public transportation options can help me get to McDonald's?
The Capitol (VTA) train station and VTA Capitol Light Rail Station are nearby, making it convenient to reach McDonald's by public transit.
Are there any nearby automotive services close to McDonald's?
Yes, several auto-related services are close by, including Chevron gas station, Capitol Premier Car Wash, and Capitol Honda dealership, which might be convenient if you need vehicle-related assistance.