Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
923 reviews
5 stars
382
4 stars
213
3 stars
157
2 stars
47
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or burnt items, while others enjoyed their meals.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
Staff Attitude
While some customers praised the friendliness of the staff, others reported rude or unhelpful behavior from employees.
Drive-Thru Experience
The drive-thru service was noted to be inconsistent, with some customers experiencing fast service while others faced significant delays.
- BOBrenda OBanion6 days ago1.0Picked up our double fries with a 40-piece meal. The fries were at least half empty
- BDbryan doanNov 2, 20254.0why yall always forget my sauces bruh
- CZCarlos ZapataOct 14, 20252.0Muy sucio
- EGEverest GrantSep 27, 20251.0DO NOT GO TO THIS MCDONALD'S. I know McDonald's over the years has really dropped its standards low but this is by far the worst McDonald's I have been to. It's a conveniently located one for me but every time I go here. The food is cold, the drinks have no ice, you wait 15 minutes for your order and when you look for it out turns out they forgot about it or have your order to someone else. If you try to complain to them they either hang up the phone or make false promises. I would give 0 stars if I could.
- JMJustin MeAug 10, 20251.0It was a drive-through order, six sandwiches a drink, and some french fries... Total time was 22 minutes, the guy who took the order was great. The guy who was supposed to hand it over was horrible, distracted, non-communicative, good at waving hands and hollering and screaming but not good at talking..... and the mobile app sucks
Frequently Asked Questions About McDonald's
What are the regular dining hours for this McDonald's location?
The dining area is open from 5:00 AM to 11:00 PM Monday through Thursday, 7:00 AM to 8:00 PM on Friday and Saturday, and 5:30 AM to 11:00 PM on Sunday.
When is the drive-through open at this McDonald's?
The drive-through operates from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 5:30 AM to 11:00 PM on Sunday.
What are the delivery hours for ordering from this McDonald's?
Delivery is available from 5:15 AM to 10:45 PM Monday through Thursday and Sunday, 5:15 AM to 11:45 PM on Friday and Saturday, with a later start time on Sunday at 6:15 AM.
Which payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What ordering options are available for customers?
Customers can order via the McDonald's App for iOS and Android, use mobile ordering, enjoy curbside pickup, and opt for no-contact or same-day delivery services.
What services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 5508 Monterey Rd, San Jose, CA 95138, USA.
What nearby shopping centers can customers visit before or after dining here?
Customers can visit Monterey Plaza, a nearby shopping center, for additional shopping and dining opportunities.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include Taco Bell and another McDonald's location, providing variety for customers.
Are there any nearby beauty and wellness centers close to this McDonald's?
Yes, Glam Beauty Lounge, MH Beauty, MH Head Spa - Herbal Hair & Wellness, Coiffure D'Ivory, and Beauty Cuts are all nearby beauty and wellness locations customers can visit.