McDonald's

3.6
1186 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
585 Tully Rd, San Jose, CA
95112, United States

Hours

Reviews

3.6
1,186 reviews
5 stars
471
4 stars
252
3 stars
191
2 stars
80
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Cleanliness

While some reviews praised the cleanliness of the location, others noted unsanitary conditions and issues with restroom access.

Food Quality

Food quality received mixed reviews, with some customers enjoying fresh items while others complained about cold or poorly prepared food.

Accessibility Concerns

Several customers expressed frustration over restricted restroom access and policies that negatively impacted those with disabilities.
  • AC
    Armando Cornejo
    Dec 22, 2025
    1.0
    I have 3 kids they love mcdonalds, we were in town for shopping and past by because they were hungry, I asked for a cup of water because they were thirsty, they DENIED it because apperantly it would take to long and the time on the drive thru would go up, I work on fast food as well and I know that filling up a cup of water does not take much of your time specialy if its for toddlers, unbelievable
  • FY
    FENTAHUN YISMAW
    Dec 21, 2025
    2.0
    I ordered 6 piece chicken nuggets Happy meal but we got only four.
  • YC
    Yeison Cabrera
    Nov 17, 2025
    5.0
    Good
  • ES
    Elsa Serna
    Nov 7, 2025
    2.0
    I went through the drive through and I only ordered a ice cream cone. I didn't care too much for it, it was icy as if imitation vanilla was used or they didn't mix it well. But the service was good atmosphere was good . They were fast and polite .
  • BB
    Breadsticks (Breadsticks)
    Sep 22, 2025
    1.0
    Ordered a sweet ice team for curb side pickup, waited there on my number for like 20 minutes before I just walked in. My tea was on the counter and it seemed like none of the workers were even intending to bring it out any time soon. Even inside the workers ignored me for a extra 5 minutes

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 585 Tully Rd?

McDonald's on 585 Tully Rd is open daily from 5:30 AM to 11:00 PM on weekdays, and from 6:00 AM to 11:00 PM on weekends.

What time does the drive-thru open and close at this McDonald's location?

The drive-thru opens at 5:30 AM and closes at 11:00 PM Monday through Friday; on Saturdays and Sundays, it opens at 6:00 AM and closes at 11:00 PM.