Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, old, or improperly prepared food, leading to dissatisfaction.
Service Issues
Frequent complaints about incorrect orders, long wait times, and rude staff interactions were noted.
Atmosphere
The location's atmosphere was described as bland and in need of improvement, with suggestions for better decor and seating arrangements.
Convenience
The location's placement inside a Walmart was mentioned as both a convenience and a drawback, with mixed feelings about the overall experience.
Pricing Concerns
Customers expressed frustration over rising prices and perceived reductions in food quality.
LS
laura sanabria
Dec 30, 2025
1.0
I waited for like 5 minutes for them to give me a double cheeseburger with cold meat and old chicken nuggets. The only thing fresh was the fries. Only because I was in my car ready to go did I not go back in. Everything should be fresh! Especially with those prices. When a McDouble is now almost $5 when it used to be $1. Everything should be fresh.
RF
Robinson Flechas
Oct 30, 2025
5.0
Me encanta 😍
JC
Jessica Chen
Oct 30, 2025
1.0
they cancel my order👎👎👎
SS
Sax Spanse
Sep 6, 2025
4.0
This has a nice seating area to eat. No kiosks are available and it is more convenient to order from the app.
What are the McDonald's San Jose Story Rd location's hours of operation?
McDonald's on 777 Story Rd in San Jose is open daily from 6:00 AM to 11:00 PM for dine-in, delivery, and drive-through services.
Does this McDonald's location offer delivery and what are the options?
Yes, McDonald's on Story Rd offers delivery services including same-day and no-contact delivery.
Can I use mobile apps to order from this McDonald's?
Yes, customers can order via the McDonald's app available on iOS and Android platforms.
What payment options does McDonald's on Story Rd accept?
This McDonald's accepts cash and various cards including American Express, Discover, Mastercard, Visa, and mobile payments like Apple Pay and Android Pay.
Does McDonald's at 777 Story Rd have drive-through service?
Yes, drive-through is available daily from 6:00 AM to 11:00 PM.
Is there WiFi available at this McDonald's location?
Yes, WiFi is offered as one of the services at McDonald's on Story Rd.
Are there any nearby places where I can rent movies or games after visiting McDonald's?
Yes, Redbox, a video and game rental kiosk, is located nearby for convenient rentals after your meal.
Where can I find a pharmacy close to the McDonald's on Story Rd?
The Walmart Pharmacy is nearby where you can pick up prescriptions or health products following your visit to McDonald's.
Are there any local tax services near McDonald's on Story Rd for convenience?
Yes, Jackson Hewitt Tax Service is located nearby, offering tax preparation services.
What kinds of menu options does McDonald's at Story Rd serve?
This McDonald's offers breakfast, lunch, dinner, desserts, coffee, and has a children's menu with various quality ingredients.