McDonald's

Reviews

• JW

  John Wan

  3 days ago
  5.0
  This McDonald's is in a rough neighborhood, hence no soda machines because some people might not pay and could stay all day for the soda refills. I was in this part of town and needed to use the bathroom. Similar to many other McDonald's, the bathroom is electronically locked even though locks are not visible to the outside. As I walked up to the register to ask them to unlock the door, I saw a customer paying for a $0.59 coffee in coins in a bag that he just handed to the cashier. The cashier lady showed so much restraint by picking out the handful of coins needed and then returned the bag. While waiting in line, I noticed that they only allow the recent Monopoly food redemption every 2 hours instead of the official every 15 minutes in the app. This is clearly because people would line up and redeem a bunch of food every 15 minutes since you could get hundreds of free food in the app if you did the free entry constantly. Also the food expires in two days so if they had a lot of free food left to redeem, I can see them going bonkers. I personally have never done that because even waiting 15 minutes for an item seems way too long and not "worth" it but I can see the logic behind doing that. Anyways, when I asked for it, the lady unlocked the bathroom door for me and I was in. The bathroom was clean but the toilet was filthy with leftover. To me this means that they usually keep it pretty clean but the previous person didn't do a good job of cleaning after themselves. I cleaned and flushed multiple times to get it into an usable state. When I was done, the potential root cause dawned on me. First, I noticed that there was no auto-flush and one has to hold the lever down for a full force flush. Depressing the lever and then releasing resulted in a light flush that did not provide sufficient water to flush the content down and/or dialodge any remnants from the toilet inner walls. As I was leaving, there was already a lady waiting outside to clean the bathroom so I can imagine how often they have to clean it in order to keep it clean. Great job McDonald's. Based on the other reviews, food seems like a miss more often than a hit. I would recommend checking your food carefully before leaving.
• LG

  Lisa Gonzales

  Nov 14, 2025
  1.0
  I will only give 5 stars to the employees who take the payments - very nice and friendly everytime. NOW who ever is making the orders FAIL. Twice in less than 2 months once for lunch and the other time breakfast. First my double cheeseburger was a single cheeseburger - had already driven away back to work. Second time I order egg sausage mc muffin got a sausage only w/cheese. That is a huge difference when all was going to eat was the egg and sausage since i do low carb, Lesson learned. Drive to Wendy's they are organized.
• TL

  Tuan Le

  Nov 9, 2025
  1.0
  Missing food item and was not able to call them. Line just gets busy tone. The app just refers you to contact the location.
• CA

  Cindy Arteaga

  Oct 9, 2025
  1.0
  Acabo de comprar un frapé y la señorita de caja en el Drive-Thru se molestó porque le pagué con un billete de $100 y me dio los vueltos de mala manera y mal porque me quitó $10 dólares en las vueltas no estaban completas pero me había salido de la línea y ya no pude reclamar
• DS

  Destanie Silva

  Sep 21, 2025
  1.0
  I go to this McDonald’s everyday in the morning for coffee and this crazy lady with frizzy like hair treats me like I’m a dog everytime. She’s shoved the coffee in my hand, refuses to take my order at the speaker and when I went to the window since she didn’t want to take my order she yelled at me asking what I wanted and over charged me. She’s tampered my drink before and I refuse to have her make my drink! Today I asked her who made my drink and she blew her fuse cussing at me in Spanish and another worker got in front of her to talk to me and she was talking mess and cussing at me from behind him! What is wrong with her? Is she racist because I’m white? I don’t understand why she’s treating me like this as I have never done anything to this sorry excuse of a woman. I would like to speak to someone about McDonald’s work ethic as I don’t believe a worker has the right to cuss out their customers!

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