Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,879 reviews
5 stars
768
4 stars
378
3 stars
308
2 stars
136
1 star
289
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incomplete orders, and long wait times.
Food Quality
Many reviews indicated dissatisfaction with food quality, including incorrect orders and poorly prepared items.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and restrooms.
Customer Experience
While some customers praised the friendly staff and efficient service, many expressed frustration with the overall experience, including issues with the app and order accuracy.
Playground Area
The playground area received positive feedback from families, highlighting it as a good feature for children.
- TTTamed_Subject2 days ago1.0Didn’t get my mcChicken
- PSPer sonNov 15, 20251.0Don't go here, people are speeding through the lot because the dedicated right turn lane from Story Road to Capitol Expressway is closed. They almost ran over my kids and customers exiting the drive thru almost had a collision just leaving with their food.
- JAjorge alvarezNov 14, 20252.0The service is good, the bad thing is that when it's cold they have the air conditioning on, and when it's hot they have the heater on, as if they don't want people in the place!
- SCSemiha CaliskanOct 28, 20251.0Food quality is low at this McDonald’s . Service folks are nice and smiley.
- TTTerenceOct 23, 20254.0One of the most efficient McDonald's I've been to. They will occasionally mess up your order like any fast-food restaurant. Check your orders before you leave!
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 2680 Story Rd, San Jose?
The McDonald's at 2680 Story Rd is open daily from 7:00 AM to 10:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open Monday through Saturday from 5:00 AM to midnight, and on Sundays from 6:00 AM to midnight.
Can I order delivery from this McDonald's?
Yes, delivery is available daily with hours from 5:00 AM to 11:45 PM on most days, and from 6:00 AM to 11:45 PM on Sunday.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store via their respective links.
What nearby restaurants are close to this McDonald's where I might grab a different type of meal?
Nearby restaurants include Tacos El Paisa, Santa Fe Taqueria, Taqueria Santa Fe, and Tacos Los 3 Reyes, all offering Mexican and Tex-Mex cuisine.
Are there any nearby automotive services near McDonald's on Story Rd?
Yes, nearby automotive services include AutoZone, Pep Boys, MH High Tech Transmissions, and Capitol Touchless Auto Detail for car repairs, parts, and detailing.
What nearby places can I visit for shopping or other needs around McDonald's at 2680 Story Rd?
S and S Market for groceries, Chevron gas station for fuel and convenience items, as well as nearby beauty salons like Janet Skincare and Home Perms are close to McDonald's for your additional needs.