Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,886 reviews
5 stars
774
4 stars
378
3 stars
310
2 stars
135
1 star
289
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incomplete orders, and long wait times.
Food Quality
Many reviews mentioned low food quality, with complaints about incorrect orders and food not being freshly made.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and restrooms.
Drive-Thru Experience
The drive-thru was frequently criticized for long wait times and order mistakes.
Positive Staff Interactions
Despite the negative feedback, some customers praised the friendliness and efficiency of certain staff members.
- MDMT DTDec 26, 20253.0Not focus on the custom order foods.
- OOofranco OfmDec 19, 20255.0The drive-through service is always good Specially, the morning crew., always happy to see their friendly faces
- AZAlan ZollerNov 28, 20251.0Hard seating, too cold for the customers. How else can they make it uncomfortable?
- TTTamed_SubjectNov 22, 20251.0Didn’t get my mcChicken
- JAjorge alvarezNov 14, 20252.0The service is good, the bad thing is that when it's cold they have the air conditioning on, and when it's hot they have the heater on, as if they don't want people in the place!
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 2680 Story Rd, San Jose?
The McDonald's at 2680 Story Rd is open daily from 7:00 AM to 10:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open Monday through Saturday from 5:00 AM to midnight, and on Sundays from 6:00 AM to midnight.
Can I order delivery from this McDonald's?
Yes, delivery is available daily with hours from 5:00 AM to 11:45 PM on most days, and from 6:00 AM to 11:45 PM on Sunday.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store via their respective links.
What nearby restaurants are close to this McDonald's where I might grab a different type of meal?
Nearby restaurants include Tacos El Paisa, Santa Fe Taqueria, Taqueria Santa Fe, and Tacos Los 3 Reyes, all offering Mexican and Tex-Mex cuisine.
Are there any nearby automotive services near McDonald's on Story Rd?
Yes, nearby automotive services include AutoZone, Pep Boys, MH High Tech Transmissions, and Capitol Touchless Auto Detail for car repairs, parts, and detailing.
What nearby places can I visit for shopping or other needs around McDonald's at 2680 Story Rd?
S and S Market for groceries, Chevron gas station for fuel and convenience items, as well as nearby beauty salons like Janet Skincare and Home Perms are close to McDonald's for your additional needs.