McDonald's

3.7
704 reviews
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Business Details

1869 Camden Ave, San Jose, CA
95124, United States
(408) 723-3322
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
1869 Camden Ave, San Jose, CA
95124, United States

Hours

Reviews

3.7
704 reviews
5 stars
275
4 stars
167
3 stars
132
2 stars
43
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, understaffing, and rude staff interactions.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or stale items and incorrect orders.

Cleanliness

Several customers noted that the dining area and bathrooms were not clean, contributing to a negative experience.

No Drive-Thru

The absence of a drive-thru was a common complaint, making access less convenient for customers.

Employee Praise

Despite the issues, some customers highlighted friendly and attentive employees who provided good service.
  • RE
    Ray Ellis
    Nov 29, 2025
    2.0
    It’s McDonalds what do you expect. Understaffed
  • NN
    Ninja
    Nov 26, 2025
    1.0
    Wow! What horrible customer service I just had at this location! I think her name was Carmen or something like that. Started with a C and ended with an N. She clearly hates her job and should not be working here. I stared at her until she acknowledged me. Which took quite a while. She was looking down, then right at me. She wanted me to start ordering without her saying a word that she was ready. The only thing she said to me was “anything else?” She didn’t even want to hand me the receipt. I had to rip it off of the machine myself. Hash brown was cold/ not crispy(sitting there/ old) Store was dirty Never again will I visit this location!
  • VM
    Vero Moreno-Diaz
    Nov 18, 2025
    4.0
    I find difficult to believe that McDonalds still is in business considering the great food their competition offers. The service in this establishment is top notch best. Very kind ladies. The food however was far from good. Great atmosphere!
  • TT
    Todd
    Oct 27, 2025
    5.0
    Not the Best but Far from worse. Haven’t had any issues over years. Great Employees.
  • AA
    Aileen
    Oct 17, 2025
    2.0
    There's always an odd odor there. Playground is gone. You are limited as to how long you can be there I think. Went there recently food was ok. Except for when I got to the coffee. Tasted like regular sugar even though I asked for sugar free. And like 30 minutes after drinking it I got the worse stomach pain and cramps. I felt like I had to throw up.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of this McDonald's location?

This McDonald's is open Monday to Saturday from 6:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 9:00 PM.

During what hours is the drive-through service available?

The drive-through is open Monday to Saturday from 6:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 9:00 PM.