Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
599 reviews
5 stars
247
4 stars
121
3 stars
96
2 stars
40
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items.
Cleanliness
Some customers noted that the establishment was clean, while others reported unsanitary conditions.
Management Concerns
Several reviews highlighted issues with management, including rude behavior and poor handling of customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals.
- WSWalter silvaDec 24, 20251.0Honestly, the services were very bad, I asked for a food service and someone else arrived, they took my order and returned it, but the order was already open to what I did not decide to take it, but they said that I had changed it, but that is a lie, they could not even change the soft drink, they were giving me the same ....very bad pret .
- TMTawny MiserNov 29, 20255.0Very nice and super accommodating
- LCLord CodeNov 29, 20253.0The only main issue with this place is that occasionally you’ll find hair in your food but that is rare. My biggest concern is how early at times they close dine in 30 minutes to times 3 hours in the dine in but leave the drive thru open. It’s a pain because I don’t have a vehicle and it’s annoying for those who need to eat or have ordered pick but can’t enter to get their food that they’ve ordered… The workers here are great and amazing, they make and cook the food fresh but due to them mainly focusing on the drive thru? They often have customers inside waiting for almost 30 minutes for 4 things. I the night crew are the best and honestly my favorite. I had they fixed the two main issues of this place? It would’ve received a 5 star
- KVKatherin VillaNov 27, 20251.0They're supposed to open at 7:30, it's 8 am and they haven't opened yet.
- SQShayleen QNov 15, 20254.0I love the coffee!!!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 163 Branham Ln, San Jose?
McDonald's at 163 Branham Ln is open daily from 6:00 AM to 11:00 PM, except on Sundays when it opens at 7:00 AM and closes at 11:00 PM.
Does this McDonald's location offer drive-through service?
Yes, McDonald's at 163 Branham Ln offers drive-through service daily from 6:00 AM to 11:00 PM, with Sunday opening at 7:00 AM.
Can I get delivery from this McDonald's, and what are the delivery hours?
Delivery is available daily from 6:00 AM to 11:00 PM, except Sundays when it starts at 7:00 AM and ends at 11:00 PM.
What types of pickup and delivery services are offered at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order food online from this McDonald's location?
You can order online via McDonald's website or the McDonald's App available on the Apple App Store and Google Play Store, or through the direct delivery link: https://mcdonalds.order.online/business/-5579.
What payment options does this McDonald's location accept?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any coffee shops near this McDonald's where I can get a different coffee variety?
Yes, Starbucks, a nearby coffee shop, is close by where you can enjoy a variety of coffee options before or after your meal at McDonald's.
Is there a gas station near the McDonald's at 163 Branham Ln?
Yes, there are nearby gas stations such as 76 and Branham 76 - Gas & Auto Repair, convenient for refueling if you're driving to or from McDonald's.
What dessert options near McDonald's can I visit after dining?
Baskin-Robbins is nearby, offering a variety of ice cream and desserts for a sweet treat after your McDonald's meal.
Does this McDonald's have free WiFi and mobile offers?
Yes, this McDonald's location offers free WiFi and mobile offers through their Mobile Ordering service.