Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,307 reviews
5 stars
596
4 stars
251
3 stars
222
2 stars
86
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness and professionalism, with some praising the service while others reported rude or unhelpful interactions.
Cleanliness
Concerns raised about cleanliness, particularly in restrooms and dining areas, with some customers noting a clean environment while others reported unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a need for improvement in order fulfillment.
Food Quality
General satisfaction with food quality, though some customers reported issues with cold or poorly prepared items.
Speed of Service
Service speed is inconsistent, with some customers experiencing fast service while others faced long wait times.
- TTTerence1 day ago2.0Extremely slow service. The food is fine.
- RRRafael Ramírez1 day ago1.0Más de 15 minutos para esperar mi orden! Mal servicio al cliente...
- RLRon LuckscheiderDec 13, 20253.0Basically like most McDonald's
- EHElvy HarrisDec 12, 20254.0Very nice for breakfast on the morning 🌄
- LBLahir BetsarkisNov 23, 20251.0Basically today McDonald's $26 from me for a sandwich that they didn't give to me. They gave back 19.something back they refuse to give me the additional $6 and they're telling me to call the bank to get my money back I've never heard of a such a thing 1960 don't know why they keep talking Spanish to me I don't speak Spanish America speak English
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2191 Monterey Highway, San Jose?
The restaurant is open daily from 5:00 AM to 10:00 PM.
When is the drive-thru open at this McDonald's location?
The drive-thru operates every day from 5:00 AM until 1:00 AM the next day.
What are the delivery hours for this McDonald's?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:30 PM, and on Friday and Saturday from 5:00 AM to 12:30 AM.
What services are available for pick-up and delivery?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for this McDonald's?
You can order online via their delivery site at https://mcdonalds.order.online/business/-5579 or use their official app available on iOS and Android.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer drive-thru service?
Yes, this location has a drive-thru available for customer convenience.
Are there any coffee shops near this McDonald's?
Yes, there is a Starbucks nearby where customers can enjoy specialty coffee before or after their meal.
What grocery shopping options are near McDonald's at 2191 Monterey Highway?
Smart & Final supermarket is nearby for customers who want to visit a grocery store after dining or while in the area.
Are there other dining options close to this McDonald's?
Yes, nearby restaurants include Panda Express for Chinese food, El Pollo Loco for Mexican chicken dishes, and Burger King for additional fast food choices.