McDonald's

3.7
1290 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1935 Tully Rd, San Jose, CA
95122, United States

Hours

Reviews

3.7
1,290 reviews
5 stars
570
4 stars
270
3 stars
191
2 stars
73
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff and poor customer service experiences, with many mentioning incorrect orders and lack of accountability.

Food Consistency

While some customers enjoyed the food, there were frequent complaints about cold or improperly prepared items, indicating inconsistency in food quality.

Cleanliness

Several reviews praised the cleanliness of the restaurant, particularly the dining area and play area for children.

Atmosphere

The atmosphere received mixed feedback, with some finding it noisy and chaotic, while others appreciated the family-friendly environment.

Operational Issues

Customers expressed frustration over incorrect hours of operation and issues with drive-thru efficiency, including long wait times and order inaccuracies.
  • XX
    x x0907
    2 days ago
    1.0
    I have been to more than 10 McDonald's locations in the Bay Area, and this one has the worst staff attitude—especially that female manager, who is extremely rude, impolite, and has a terrible demeanor. Terrible review!
  • JO
    Juliette Oheda
    Nov 16, 2025
    1.0
    Took long to get help
  • JA
    jill Ackerknecht
    Nov 9, 2025
    3.0
    They ran out of boo buckets but still had display & no sign to indicate they were out. They gave me the happy meals in paper boxes with old toys & when I paused, wait you're out of boo buckets, the supervisor was very rude when I told him they still show on the self check kiosks & he said, we cant control what they say. I suggested they could at least put up a sign. He continued to be rude. Also, the chicken nuggets were awful. Thin & over cooked & frys were terrible. Lunch should be fresh at 11am. Not the first time the food was not good. I may not give them anymore chances.
  • RB
    Raymond Baker
    Oct 18, 2025
    5.0
    Yummy breakfast 🍳
  • LB
    Lahir Betsarkis
    Sep 26, 2025
    1.0
    How do you go through the drive-in I do it for $6 sandwiches. They charge me another 20. They're going to give me back the 19 McDonald's wants me to call my bank for the other $6 and he won't give me my money back he wants me to call the bank to get my $6 back he's lying to my face the cashier speaking to me in Spanish I have no idea why now I have to call my bank to get my money back and I'm going home without a sandwich I came to McDonald's to eat this is such a low class McDonald's

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1935 Tully Rd, San Jose?

McDonald's is open Monday to Thursday from 6:00 AM to 11:00 PM, Friday from 7:00 AM to 9:00 PM, Saturday from 7:00 AM to 9:00 PM, and Sunday from 7:00 AM to 11:00 PM.

When is the delivery service available at this McDonald's location?

Delivery is available Monday to Thursday and Sunday from 6:00 AM to 10:45 PM, and Friday and Saturday from 6:00 AM to 11:45 PM.