Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,150 reviews
5 stars
441
4 stars
258
3 stars
208
2 stars
82
1 star
161
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor customer care.
Food Quality
There were mixed reviews on food quality, with some customers enjoying fresh meals while others received cold or poorly prepared food.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions and a need for better maintenance.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect orders, leading to frustration.
Management Issues
Multiple reviews highlighted poor management practices, including unhelpful responses to complaints and lack of staff training.
- EREugene RamirezNov 16, 20255.0Clean! I stayed here for a few hours to study and while I was here, I saw the tables being wiped down frequently and the floors were kept clean. I opted for mobile ordering with table service. No issues with this and very polite workers. This restaurant has a modern look, is spacious, and feels safe.
- JSJane SmithNov 11, 20251.0Not very fresh tasting. French fries were less than favorable. Hadn't been there for ages but had a craving for fries. Very disappointed 😞
- AKalmaz KNov 6, 20252.0The MEAN staff who didn’t give me my free filet-O-fish and put it aside without saying anything because she thought I claimed my free food continuously in a row. In fact I claimed one on my own app and the other one on my husband’s app. Until the other staff asked for my order number, that MEAN staff kept saying that I claimed more than one. Then I showed my two receipts with different names, the MEAN staff put my filet-o-fish into the bag and passed it to the other staff and then passed to me without any apologies. I wanna say that my family purchase McDonald’s food quite often so we accumulate point for free food very fast. The machine accepted my point redemption, why she has right to decline my redemption?!
- BBb00bsFPVNov 2, 20251.0Pretty typical mcdonalds service now a days. Very poor counter service they are more focus on the drive thru. Only came in to claim some points but the fudge that up too, made me lose double of my points, didn't notice till I got home :(
- AGAnn GarciaOct 14, 20255.0This is my go to McDonald’s The food always taste freshly made, which is hard to say a fast food place . And their fries with no salt are amazing I have been to other locations, but this one is the one.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 1142 N Capitol Ave, San Jose?
The McDonald's at 1142 N Capitol Ave, San Jose is open daily from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 10:00 PM.
Which delivery and pickup services does McDonald's offer at this location?
This McDonald's offers delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or via mobile app?
Yes, you can order online through their delivery URL or via the McDonald's app available on both iOS and Android platforms.
What payment options are accepted at McDonald's on N Capitol Ave?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, the McDonald's at this location features a drive-thru service.
What services are available at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What are some nearby dining options if I want to explore beyond McDonald's?
Nearby dining includes Mountain Mike's Pizza, Round Table Pizza, Pho San Jose (Vietnamese cuisine), Tastea (bubble tea and coffee shop), and Frank & Furter’s Handcrafted Hot Dogs.
Are there convenient services near McDonald's for banking or insurance needs?
Yes, nearby services include KeyPoint Credit Union for banking and Cost-U-Less Insurance Center and H&R Block for insurance and tax services.
What local amenities can customers visit before or after eating at McDonald's?
Customers can visit local amenities such as Violet Foot Spa for massage therapy, Mary Queen Nails and Nails 39 for beauty services, and Amazon Locker - Anacleto for courier and delivery services.