Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
848 reviews
5 stars
266
4 stars
173
3 stars
126
2 stars
69
1 star
214
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the drive-thru and counter.
Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders, including missing items and wrong customizations.
Cleanliness
The restaurant was often described as dirty, with complaints about messy areas and unsanitary conditions.
Food Quality
Several reviews mentioned food being served cold or stale, with some customers experiencing food-related illnesses.
Staff Friendliness
While some employees were praised for their friendliness, others were noted as being rude or dismissive, leading to mixed experiences.
- STsara talebizadeh2 days ago1.0“I bought ice cream from this location. The ice cream had melted and was dripping. I told them to replace it for me. They just wiped it a little with a napkin and said, ‘It’s fine,’ even though I had clearly asked them to replace it.”
- KBKing BNov 2, 20251.0Worst McDonald’s location. Manager is rude, service is terrible.
- MMMDOct 31, 20251.0The girls who work the drive thru don’t speak they just extend their hands out and give you your items. This is the second time this has happened. I went tonight at 8:20 and the girl looked upset I was even there. I want to say she might even be the girl from the last visit when I I experienced the same behavior/actions from the girl thru the drive-thru. It’s rude to not say a word to someone and very awkward. Then after heading your your food to just turn their back to you.,The gentleman at the first window was very nice and smiled and told me to proceed to the next window because I had to used the app to order. Now the girl was not pleasant at all, and unfortunately, a part of customer service is having to talk to customers. What really gets me is how non chalant this girl was not speaking at all to me. Not a care in the world!
- CPComplicatrix PrimeOct 18, 20252.0Whoever the older woman who works the register is, she is the most irritating, grating, and rude worker I have ever seen at a fast food place. I ordered online and showed her the app as I was ordering, and she groaned and said “well that’s just great, you should’ve told me earlier!” And was visibly annoyed. She will then scream your number, and if you don’t get to the counter in 1 second she’ll say “you didn’t hear it?!” And stare at you the entire time you’re eating. Completely unprofessional and rude. They also occasionally mess up orders, but the rest of the workers are fine.
- NWnicole walkerOct 12, 20251.0Surprised how dated this McDonald's is considering the neighborhood. The menu old, sun damaged peeling. Pulled up to window, sulfur odor pouring out. Staff was friendly. It's just too bad their working their workplace hasn't been renovated yet.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1365 Blossom Hill Rd in San Jose?
McDonald's is open daily from 4:00 AM to midnight.
What are the delivery hours for McDonald's at this location?
Delivery service is available every day from 5:00 AM to 2:00 AM.
What are the drive-thru hours at this McDonald's?
The drive-thru operates daily from 4:00 AM to midnight.
Does this McDonald's location offer delivery and what types of delivery services are available?
Yes, it offers delivery including same-day delivery and no-contact delivery.
What payment options can I use at McDonald's on Blossom Hill Rd?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order from McDonald's via a mobile app?
Yes, you can use the McDonald's App available on iOS and Android to place orders conveniently.
Is there a drive-thru service available at this McDonald's?
Yes, this McDonald's location has a drive-thru service for your convenience.
What local coffee shops are near this McDonald's where I can grab a different beverage?
There are two Starbucks coffee shops nearby where you can enjoy coffee or smoothies.
Are there nearby places where families can take their kids for entertainment after visiting McDonald's?
Yes, Chuck E. Cheese's is nearby offering arcade games and amusement for children and families.
If I need urgent medical care near McDonald's at Blossom Hill Rd, what facility is close by?
Action Urgent Care is located nearby offering emergency and diagnostic services.