McDonald's

3.3
858 reviews
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Business Details

1365 Blossom Hill Rd, San Jose, CA
95118, United States
(408) 264-3223
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1365 Blossom Hill Rd, San Jose, CA
95118, United States

Hours

Reviews

3.3
858 reviews
5 stars
271
4 stars
176
3 stars
126
2 stars
69
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight consistently rude and unhelpful staff, with many customers experiencing poor service and lack of communication.

Order Accuracy

Customers frequently report issues with incorrect or incomplete orders, including missing items and wrong customizations.

Cleanliness

The restaurant is often described as dirty, with reports of messy areas and unsanitary conditions.

Food Quality

Many customers complain about food being served cold or not fresh, with several instances of food causing illness.

Management Issues

Reviews indicate a lack of effective management, with complaints about staff training and overall operational inefficiencies.
  • BG
    Benita Givens
    Dec 17, 2025
    1.0
    I ordered a chick sandwich with cheese and this is what I got in the drive through . A plain sandwich. Do BETTER
  • RM
    Randy Martin
    Dec 3, 2025
    1.0
    This might be one of the bottom 10 McDonald's in the U.S. service is very bad and rude they ignore customera for several minutes at a time the soda machines are flat like 0 carbonation from any of them at all. I hear them call out order 610 at 2:51pm a young girl came to the counter with a ticket saying 610 at 2:52pm is currently 3:10pm and they've taken someone else's order and inlgnored this poor girl. Absolutely trash. Was about to post and the girl said something and it was a vanilla cone and a large fry and when she asked for her order they were upset with her
  • ST
    sara talebizadeh
    Nov 22, 2025
    1.0
    “I bought ice cream from this location. The ice cream had melted and was dripping. I told them to replace it for me. They just wiped it a little with a napkin and said, ‘It’s fine,’ even though I had clearly asked them to replace it.”
  • TT
    Todd
    Nov 16, 2025
    1.0
    No bueno
  • MM
    MD
    Oct 31, 2025
    1.0
    The girls who work the drive thru don’t speak they just extend their hands out and give you your items. This is the second time this has happened. I went tonight at 8:20 and the girl looked upset I was even there. I want to say she might even be the girl from the last visit when I I experienced the same behavior/actions from the girl thru the drive-thru. It’s rude to not say a word to someone and very awkward. Then after heading your your food to just turn their back to you.,The gentleman at the first window was very nice and smiled and told me to proceed to the next window because I had to used the app to order. Now the girl was not pleasant at all, and unfortunately, a part of customer service is having to talk to customers. What really gets me is how non chalant this girl was not speaking at all to me. Not a care in the world!
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1365 Blossom Hill Rd in San Jose?

McDonald's is open daily from 4:00 AM to midnight.

What are the delivery hours for McDonald's at this location?

Delivery service is available every day from 5:00 AM to 2:00 AM.