Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
967 reviews
5 stars
355
4 stars
228
3 stars
187
2 stars
62
1 star
135
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, unhelpful staff, and long wait times.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or improperly cooked items.
Cleanliness
Several customers noted unsanitary conditions, particularly in restrooms and dining areas.
Staff Friendliness
While some customers praised the friendliness of the staff, others reported rude or unhelpful interactions.
Drive-Thru Experience
The drive-thru was frequently mentioned as being fast but often resulted in missing or incorrect orders.
- NSNick ScandaroonOct 27, 20255.0Pretty decent place
- DPDanny POct 24, 20252.0Their expresso machine is always broken, can never get my iced mocha. Have to go right next door and get it from Starbucks
- CGCaleb GrossSep 21, 20251.0Worst McDonalds I've ever been to. I ordered a number 3 (breakfast) with an iced coffee, two extra hashbrowns, and a diet coke. I got to the first window and noticed they had not charged for the two extra hashbrowns. They asked if I still wanted them and I said yes so they charged me for them. I got to the second window and they handed me a hot coffee. I told them we wanted iced coffee and they asked for the receipt and realized the guy had put hot coffee, not iced, but they swapped it. We checked our bag and saw they missed the two extra hashbrowns. I told them they forgot them and they asked for the receipt and the guy had only charged me for one extra hashbrown!!! The guy at the window had someone else come, I assume the manager, but I could not understand her and just ended up telling them I wanted my money back for the one extra hashbrown. We left and found out they had shorted us a straw and given us the wrong breakfast sandwich. All in all, out of the six items we ordered, the only item that they got right was the hashbrown that comes with the number 3.
- MMMiguelSep 18, 20253.0Doesn’t have a drive thru but great service!
- NINAVISTAR ANTONIO GODINA IBARRAAug 12, 20255.0The crew are always friendly and the food is always fresh , I always come with my family to spend a good time , everything is fast and fresh I haven’t had any issue , good restaurant :) J.R
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's located at 1033 E Capitol Expwy, San Jose?
The regular dining hours are from 7:00 AM to 9:00 PM every day of the week.
Is drive-thru service available at this McDonald's, and what are the hours?
Yes, the drive-thru is open daily from 6:00 AM to 1:00 AM.
Can I order delivery from this McDonald's, and when is delivery available?
Delivery is available daily from 6:00 AM to midnight through their online order system.
What contact options are available for this McDonald's location?
You can contact them by phone at +1 408-225-7662 or visit their website for more information.
What types of payment does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any mobile apps for ordering?
Yes, you can order via the McDonald's app available on both the Apple App Store and Google Play Store.
What pickup and delivery services are available at this McDonald's?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which nearby coffee shops can I visit before or after dining at McDonald's?
Starbucks is a nearby coffee shop where you can grab a coffee before or after your McDonald's visit.
Are there any fitness or recreational venues near McDonald's at 1033 E Capitol Expwy?
Yes, Planet Fitness gym and LaserMaxx San Jose laser tag amusement park are nearby for fitness and entertainment.
What other quick dining options are available near this McDonald's location?
Nearby quick dining options include Okayama Sushi, Subway sandwich shop, and Cajun Crawfish restaurant.