Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food preparation mistakes.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or overcooked items, particularly fries and sandwiches.
Cleanliness
Some customers noted cleanliness in the dining area, but there were also reports of unsanitary conditions and poor hygiene practices among staff.
Customer Experience
While some customers praised friendly staff and good service, many expressed frustration with their overall experience, leading to a mixed perception of the location.
DC
Dannie C.
Nov 16, 2025
5.0
I have gotten lunch here with my dad after church the last couple of weeks and the young man Nathan is super sweet. He is nice, patient, and will offer a water cup if someone doesn’t want a drink just in case! Very considerate, respectful, and we will be back in the future because of his customer service! Thank you again!
SS
Sax Spanse
Nov 16, 2025
4.0
I like any McDonald’s restaurant and I went here because the one I normally go to was not open when they were supposed to be before 6:00 A.M. I received friendly service at the drive thru with my mobile order. I might eat inside, eventually.
What are the delivery hours for McDonald's at 105 Bernal Rd, San Jose?
Delivery is available Monday through Thursday from 5:15 AM to 10:45 PM, Friday and Saturday from 5:15 AM to 11:15 PM, and Sunday from 6:15 AM to 10:45 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is open 24 hours from Monday to Thursday and Sunday, and from 5:00 AM to 12:30 AM on Friday and Saturday.
What services does McDonald's at 105 Bernal Road offer for pickup and delivery?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery to ensure a convenient and safe experience.
Where is McDonald's located in San Jose?
This McDonald's is located at 105 Bernal Rd, San Jose, CA 95119, USA.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer a drive-thru service?
Yes, this location has a drive-thru available for customer convenience.
Is there a mobile app to order food from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What nearby places can I visit after grabbing food at McDonald's?
Nearby you can visit Starbucks for coffee, Lil' Loop Neighborhood Market for convenience shopping, or the San Jose Fire Department Station 27.
How can nearby transit or convenience stores assist customers visiting McDonald's?
Customers can use nearby convenience stores like Lil' Loop Neighborhood Market for quick stops or use nearby gas stations like Shell to fuel up before or after visiting McDonald's.
Are there other fast food options near McDonald's at 105 Bernal Rd?
Yes, nearby fast food options include Jack in the Box, Five Star Pizza, and TOGO'S Sandwiches, offering a variety of food choices in the area.