McDonald's

3.7
977 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
105 Bernal Rd, San Jose, CA
95119, United States

Hours

Reviews

3.7
977 reviews
5 stars
366
4 stars
235
3 stars
169
2 stars
87
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food preparation mistakes.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or overcooked items, particularly fries and sandwiches.

Cleanliness

Some customers noted cleanliness in the dining area, but there were also reports of unsanitary conditions and poor hygiene practices among staff.

Customer Experience

While some customers praised friendly staff and good service, many expressed frustration with their overall experience, leading to a mixed perception of the location.
  • DC
    Dannie C.
    Nov 16, 2025
    5.0
    I have gotten lunch here with my dad after church the last couple of weeks and the young man Nathan is super sweet. He is nice, patient, and will offer a water cup if someone doesn’t want a drink just in case! Very considerate, respectful, and we will be back in the future because of his customer service! Thank you again!
  • SS
    Sax Spanse
    Nov 16, 2025
    4.0
    I like any McDonald’s restaurant and I went here because the one I normally go to was not open when they were supposed to be before 6:00 A.M. I received friendly service at the drive thru with my mobile order. I might eat inside, eventually.
  • JS
    Jimy Salgado
    Nov 12, 2025
    3.0
    Deliciosos desayunos para disfrutar con familia
  • AL
    aLbert Legaspi
    Oct 28, 2025
    2.0
    Steer away bad service and food preparation sad.
  • HD
    howard do
    Oct 25, 2025
    5.0
    Clean and polite

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 105 Bernal Rd, San Jose?

Delivery is available Monday through Thursday from 5:15 AM to 10:45 PM, Friday and Saturday from 5:15 AM to 11:15 PM, and Sunday from 6:15 AM to 10:45 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is open 24 hours from Monday to Thursday and Sunday, and from 5:00 AM to 12:30 AM on Friday and Saturday.