McDonald's

3.7
986 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
105 Bernal Rd, San Jose, CA
95119, United States

Hours

Reviews

3.7
986 reviews
5 stars
371
4 stars
236
3 stars
169
2 stars
88
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food preparation mistakes.

Food Quality

Several customers complained about cold or old food, with specific mentions of fries and burgers being unsatisfactory.

Staff Attitude

While some staff were praised for being friendly, numerous reviews noted instances of laziness and unprofessional behavior from employees.

Cleanliness

The restaurant was generally described as clean, but there were isolated complaints about hygiene practices among staff.
  • JA
    Jonathan arbelaez
    3 days ago
    5.0
    Cuando llegue todo mundo ocupado nadie atiende los empleados pareciera que estuvieran de mal humor
  • RU
    Roberto Uribe
    4 days ago
    1.0
    false advertising saying they are open 24 hours
  • SS
    Sarbjeet Singh
    Dec 24, 2025
    1.0
    Lazy staff
  • DC
    Dannie C.
    Nov 16, 2025
    5.0
    I have gotten lunch here with my dad after church the last couple of weeks and the young man Nathan is super sweet. He is nice, patient, and will offer a water cup if someone doesn’t want a drink just in case! Very considerate, respectful, and we will be back in the future because of his customer service! Thank you again!
  • SS
    Sax Spanse
    Nov 16, 2025
    4.0
    I like any McDonald’s restaurant and I went here because the one I normally go to was not open when they were supposed to be before 6:00 A.M. I received friendly service at the drive thru with my mobile order. I might eat inside, eventually.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 105 Bernal Rd, San Jose?

Delivery is available Monday through Thursday from 5:15 AM to 10:45 PM, Friday and Saturday from 5:15 AM to 11:15 PM, and Sunday from 6:15 AM to 10:45 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is open 24 hours from Monday to Thursday and Sunday, and from 5:00 AM to 12:30 AM on Friday and Saturday.