Lazy Dog Restaurant & Bar

Reviews

• EA

  Esther A

  Mar 9, 2026
  5.0
  Our server Taizia is amazing. She’s very friendly and excellent customer service. She makes sure we are taking care of. She gave excellent recommendations from the menu. We are definitely coming back and will tell our friends too
• RF

  Ramon Fazah

  Mar 8, 2026
  5.0
  This ended up being the perfect spot for what we had planned tonight. We got there around 9:30 and it was just right — relaxed vibe, not overly crowded, and great energy.Allen Hernandez (which honestly doesn’t quite fit him, but it’s funny and cool at the same time) took great care of us. Super solid guy. The service was on point all night. My lady and I had a great little dinner, just hanging out and enjoying the evening. If you’re going later in the evening, I definitely recommend the beef kebabs. Lower in calories but still balanced with the right amount of carbs and flavor. Really well done. Overall, great experience. We’ll be back.
• JW

  Jacob Weber

  Mar 1, 2026
  2.0
  Food was ok, but had poor service on a not busy night. It took almost 10 minutes for a waiter to come to my table, or, rather, for a waiter to notice that no one had come to my table and took my order instead. My drink took a very long time to arrive, and, when it did, they brought a totally incorrect drink. Timer then restarted for the correct drink. This incorrect drink still appeared on my bill at the end, which I had to get removed.
• D1

  Dima_lv2000 1208roxy

  Mar 1, 2026
  2.0
  This was my first time visiting Lazy Dog in San Jose. I had heard good things about the place and expected a professional, well-organized experience. Unfortunately, what I encountered was the opposite, and I will not be returning. I followed the curbside pickup instructions exactly as they were sent to me. The message clearly stated that if numbered curbside spots were available, I should park in one and text the stall number. If no spots were available, I was told to park nearby, text “here,” stay in my car, and someone would bring the order out. All curbside spots were taken, so I parked near the entrance and replied “here” as instructed. I then waited in my car for about 20 minutes, assuming the system worked as described. No one came out. No update. No communication. Eventually I went inside and discovered that my order had been sitting there ready the entire time. What made the experience worse was the interaction with the employee at the pickup counter. Instead of being polite or apologetic, she was rude, dismissive, and spoke in a tone that made it clear customer service was not a priority. For a large, well-known national chain, this reflects poorly on both management and operational standards. If curbside pickup is only monitored for numbered spots, that should be clearly stated. Otherwise customers are misled into waiting unnecessarily while their food sits inside. This was not just an inconvenience — it was a clear breakdown in communication, service, and accountability. Experiences like this damage trust in the brand and suggest a lack of proper oversight from management. I rarely leave negative reviews, but this visit left a strong impression for all the wrong reasons. I will not be returning, and I hope management takes this feedback seriously and addresses both the curbside system and the level of customer service at this location.
• MS

  Monique Silva

  Feb 27, 2026
  5.0
  My son and I love to bond over food meaning we eat out and love trying new places. Today we chose lazy dog. From the minute we walked in the host Elena greeted us with a smile and was extremely welcoming which felt great. Our server Nico absolutely went above and beyond with his service (as a server myself I can definitely say he exceeded my expectations) my son is very talkative and Nico took the time to listen and answer any questions we had and made suggestions all while working hard with other tables as well. As I’ve said we go to a lot of restaurants and Nico has displayed the best service I’ve ever had at any restaurant. I spoke to a manager and I am forgetting his name but he was very pleasant as well. Over all an absolute great dining experience. My son and I will most likely be making this a regular restaurant we will be dining at. Thank you lazydog !

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