Five Guys

4.2
380 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 438 North Capitol Avenue in San Jose is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
438 North Capitol Avenue, San Jose, CA
95133, United States

Hours

Reviews

4.2
380 reviews
5 stars
217
4 stars
84
3 stars
32
2 stars
16
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and welcoming staff, particularly highlighting Victor's positive attitude, though some noted inconsistent service and slow order times.

Food Quality

The burgers and fries received high marks for taste and freshness, but there were complaints about inconsistency, such as undercooked burgers and overly oily fries.

Cleanliness

Customers appreciated the cleanliness of the restaurant, including the dining area and bathrooms, contributing to a pleasant dining experience.

Pricing

While many acknowledged the food's quality, several reviews mentioned that the prices are high, making it a more expensive dining option.

Atmosphere

The atmosphere was generally described as friendly and inviting, with some customers feeling comfortable and safe, although there were concerns about the presence of homeless individuals nearby.
  • JM
    john madden
    Aug 2, 2025
    5.0
    These five guys are more like five family members ! The main chef puts love into the food and you can tell with every bite !!
  • GG
    Giovanni Gonzalez
    Jul 9, 2025
    5.0
    Victor V great at taking order and great at greeting feels great walking in a restaurant and well greeted
  • DV
    Darra Velasco
    Jul 6, 2025
    5.0
    I love how fresh the fries are. They have me a bag for owners while waiting m Such acgrwat crew!
  • FW
    Freedom Woods
    Jun 27, 2025
    5.0
    One of my favorite spots for burgers, been going here since middle school. Service was great, shoutout to Victor!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.