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Five Guys

4.4
(596 reviews)

Business Details

(408) 264-9300
https://restaurants.fiveguys.com/5353-almaden-expressway

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5353 Almaden Expressway in San Jose is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
5353 Almaden Expressway, San Jose, CA
95118, United States

Hours

Reviews

4.4
596 reviews
5 stars
355
4 stars
157
3 stars
48
2 stars
16
1 star
20

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers and fries for their taste and quality, noting the generous portions and delicious milkshakes.

Service Issues

Several reviews highlighted problems with order accuracy and service speed, with instances of forgotten items and long wait times.

Cleanliness

Mixed feedback on cleanliness; while some found the location clean, others reported unsanitary conditions and dirty tables.

Pricing Concerns

Many customers expressed concerns about rising prices, feeling that while the food is good, it may not justify the cost.

Staff Performance

Customer service experiences varied, with some praising staff for being friendly and efficient, while others reported poor service and lack of attention.
  • JL
    Jairo Lima
    Feb 14, 2026
    1.0
    It was horrible. I didn’t even get to order because there was a frequency noise that was so loud my ears started hurting, and I had to leave. I felt like my ears were shot after listening at a concert. I don’t know if it is a tactic by the store to make customers leave quickly to not take up space but it so unbearable I just went to a different place to eat all together.
  • DC
    David Cockrum
    Jan 7, 2026
    1.0
    How do you forget the main ingredient that’s extra?
  • JR
    John riopel
    Dec 13, 2025
    5.0
    The day I went there, they had three gals and two guys.
  • DM
    Daniel Margolis
    Dec 13, 2025
    1.0
    Didn't give me free fries
  • FS
    Francisco sanchez
    Dec 8, 2025
    5.0
    Todo super excelente.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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