Brand Certified
Five Guys
4.2(774 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
5660 Cottle Road, San Jose, CA
95123, United States
Certified by Five Guys • Feb 22, 2026
(408) 363-8200
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/5660-cottle-road
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5660 Cottle Road in San Jose is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.2
774 reviews
5 stars
408
4 stars
227
3 stars
73
2 stars
26
1 star
40
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting their deliciousness and freshness, though some reported issues with order accuracy and food preparation.
Service Issues
Multiple reviews highlighted poor customer service experiences, including long wait times, incorrect orders, and unprofessional behavior from staff.
Pricing Concerns
Many customers found the prices to be high, with some suggesting that the quality did not justify the cost.
Cleanliness and Atmosphere
The restaurant was often described as clean and inviting, although some noted issues with noise levels.
- MSMartin SolisFeb 18, 20265.0Aquí si tienen la receta secreta de don cangrejo , son deliciosas 🤤🍔🍟
- WBWilliam BinnsJan 28, 20264.0Still the best fast food burger on the market imo but something isn't the same. 2 employees? Completely dead at lunch time? $24.00 for a cheeseburger, large soda and a shake. The $12.00 burger was actually worth it. The small shake for over $6.00 certainly was not. When I got over to the fountain machine with my $3.00+ large cup, the ice tea was empty and the first machine didn't work at all. It's not just this location like this either. The chain seems to be fading.
- EMEthan MorrisJan 25, 20262.0Not so good after all.
- DODenice Ornelaz-PerezJan 11, 20263.0Great food and friendly employees. Unfortunately there wasn't any ice in either machine and many soda flavors were empty. Two employees attempted to fill them but had a lot of trouble. They were kind enough to give us a bottle of coke because they couldn't get the machine working and our to go order was getting cold.
- KBKushal BediJan 10, 20261.0unacceptable behavior. I was denied a DoorDash pickup at Five Guys simply because I used the washroom. The denial came directly from the manager, who loudly said “I am the boss” as if that excuses rude and unprofessional behavior. Instead of doing his job, he chose to power-trip and disrespect a working delivery driver. A manager who hides behind “I’m the boss” while abusing drivers clearly lacks basic leadership and customer service skills. This place needs serious management training
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Brand Certified Facts from Five Guys
Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: