Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5205 Prospect Avenue in San Jose is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Mixed reviews on food quality; while many praised the burgers and fries, some found them greasy, bland, or poorly prepared.
Customer Service
Generally positive feedback on staff friendliness and service, though there were instances of order mistakes and rude behavior reported.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported dirty bathrooms and unsanitary conditions.
Pricing
Many customers felt the prices were high for the quality of food, with some considering it overpriced compared to competitors.
Overall Experience
Overall, customers enjoyed the casual atmosphere and the option for free peanuts, but experiences varied significantly by visit.
JV
Jose Villamil
Nov 7, 2025
1.0
Such a long time waiting for French fires,do not take care about deliveries, I was first than other people
RM
Rocio Martinez
Oct 27, 2025
1.0
Food was disgusting, lobby was a mess and the bathrooms were completely gross. we've seen on the back door smoking (VAPING) which by the way had a black shirt was the same guy who ended up making our food I guess was one of the managers to another guy with a black shirt wearing glasses who was using foul language in front of customers, we stared at him to let him know about the dirty bathrooms situation and him using disrespectful language but he didn't mind to ask if we needed help and kept ignoring us, Really bad experience I wouldn't come back anymore
YO
Yujin Oh
Aug 6, 2025
5.0
Free peanuts are the best here. Really good milkshake and fries.
MN
Mahsa N
Sep 28, 2023
1.0
Below average of normal standard of other branches
Fries were too oily and smelled like burnt oil
Burger was average
Someone with an unleashed dog entered the store and no one from staff reacted
That dog bugs everyone who was sat down to eat at the restaurant!
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 5205 Prospect Avenue accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for dining in at Five Guys on Prospect Avenue?
Five Guys is open every day from 11:00 AM to 10:00 PM for dine-in.
Can I order delivery or pickup from this Five Guys location?
Yes, delivery and in-store pickup are available. Delivery is available daily from 11:00 AM to 9:30 PM.
How can I view the menu or place an order online for Five Guys at Prospect Avenue?
You can view the menu and place an order online at https://order.fiveguys.com/location/five-guys-1533/menu or via the Five Guys app.
What payment methods are accepted at the Five Guys on Prospect Avenue?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, and cash.
Does Five Guys cater to special dietary needs like gluten-free options?
Five Guys offers buns that contain gluten, but sandwiches can be ordered without buns using wraps or bowls. Cross-contamination risks exist; please consult their allergen chart for details.
Is the Five Guys veggie sandwich a veggie patty or customizable?
The veggie sandwich is not a veggie patty; it's a customizable mix of peppers, onions, and mushrooms with optional cheese.
What are some popular nearby places customers might visit before or after dining at Five Guys Prospect Avenue?
Nearby attractions include West Valley Shopping Center for shopping, Philz Coffee for a coffee break, and Lilikoi Boba for bubble tea.
How can the nearby GameStop store be convenient for visitors to Five Guys?
Visitors can enjoy a meal at Five Guys and then visit GameStop nearby for video games and entertainment.
What beauty and relaxation options are available near Five Guys on Prospect Avenue?
Nearby options include Fantastic Sams Cut & Color and Diamond Nail and Spa for hair and nail services.