Five Guys

4.4
1028 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5205 Prospect Avenue in San Jose is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
5205 Prospect Avenue, San Jose, CA
95129, United States

Hours

Reviews

4.4
1,028 reviews
5 stars
629
4 stars
263
3 stars
84
2 stars
20
1 star
32

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; while many praised the burgers and fries, some found them greasy, bland, or poorly prepared.

Customer Service

Generally positive feedback on staff friendliness and service, though there were instances of order mistakes and rude behavior reported.

Cleanliness

Some customers noted cleanliness in the dining area, while others reported dirty bathrooms and unsanitary conditions.

Pricing

Many customers felt the prices were high for the quality of food, with some considering it overpriced compared to competitors.

Overall Experience

Overall, customers enjoyed the casual atmosphere and the option for free peanuts, but experiences varied significantly by visit.
  • JV
    Jose Villamil
    Nov 7, 2025
    1.0
    Such a long time waiting for French fires,do not take care about deliveries, I was first than other people
  • RM
    Rocio Martinez
    Oct 27, 2025
    1.0
    Food was disgusting, lobby was a mess and the bathrooms were completely gross. we've seen on the back door smoking (VAPING) which by the way had a black shirt was the same guy who ended up making our food I guess was one of the managers to another guy with a black shirt wearing glasses who was using foul language in front of customers, we stared at him to let him know about the dirty bathrooms situation and him using disrespectful language but he didn't mind to ask if we needed help and kept ignoring us, Really bad experience I wouldn't come back anymore
  • YO
    Yujin Oh
    Aug 6, 2025
    5.0
    Free peanuts are the best here. Really good milkshake and fries.
  • MN
    Mahsa N
    Sep 28, 2023
    1.0
    Below average of normal standard of other branches Fries were too oily and smelled like burnt oil Burger was average Someone with an unleashed dog entered the store and no one from staff reacted That dog bugs everyone who was sat down to eat at the restaurant!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.