Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Jose,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.8
839 reviews
5 stars
363
4 stars
213
3 stars
121
2 stars
50
1 star
92
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the chicken for being flavorful and moist, but there were complaints about inconsistent quality, with some meals being dry or overcooked.
Customer Service
Service quality varied significantly; while some customers reported friendly and helpful staff, others experienced rude behavior and poor service.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unpleasant odors in the restaurant.
Value for Money
Many customers appreciated the reasonable prices and good portion sizes, though some felt the value diminished due to inconsistent food quality.
Atmosphere
The presence of homeless individuals near the restaurant affected some customers' dining experience, although others found the atmosphere generally relaxing.
- JDJason DuranNov 12, 20255.0Courteous employees, Great Value đź‘Ť menu
- GTGhazal TehraniNov 9, 20255.0Highly recommend! Great quality.
- COCristian OlivaresOct 19, 20255.0Healthy fast food, reasonable prices
- TRTeffa RiveraOct 16, 20255.0Definitivamente el pollo mas delicioso de california
- A•Alex•Oct 15, 20255.0Amazing place with some really great staff, there’s agua frescas and horchata too the double chicken tostada was good
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in San Jose?
El Pollo Loco in San Jose is open daily from 10:00 AM to 11:00 PM.
Where is El Pollo Loco located in San Jose?
It is located at 665 Coleman Ave, San Jose, CA 95110, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services for customer convenience.
Can I order food from El Pollo Loco using a mobile app?
Yes, you can order using the El Pollo Loco app available on the Apple App Store or order online through their menu link.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, checks, Visa, debit cards, and cash payments.
Does El Pollo Loco offer catering and drive-through services?
Yes, El Pollo Loco offers catering and has a drive-through service for your convenience.
Who can I contact for more information at El Pollo Loco?
You can reach them by phone at +1 408-287-2509 or email at epl3604@wksusa.com.
What Mexican and fast food restaurants are near El Pollo Loco in San Jose?
Nearby are Chili's Grill & Bar, TacoMania, and Carl's Jr., offering a variety of Mexican and fast food options for customers exploring dining choices.
Are there convenient places nearby for a coffee or smoothie after visiting El Pollo Loco?
Yes, Starbucks and Jamba San Jose Marketcenter are nearby, ideal for coffee or smoothie breaks after your meal.
What nearby services are available if I need automotive or health care assistance around El Pollo Loco?
Nearby services include Coleman Auto Center, MCD Auto Services for automotive needs, and Sutter Walk-In Care and Sutter Health for medical assistance.