Brand Certified
El Pollo Loco
3.8(843 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
665 Coleman Ave, San Jose, CA
95110, United States
Certified by El Pollo Loco • Feb 22, 2026
(408) 287-2509
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/ca/san-jose/665-coleman-ave
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Jose,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
3.8
843 reviews
5 stars
364
4 stars
216
3 stars
120
2 stars
50
1 star
93
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the chicken, but there were complaints about inconsistent quality and freshness.
Customer Service
Service quality varied significantly; some staff were friendly and helpful, while others were reported as rude and unprofessional.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unpleasant odors in the restaurant.
Value
Many customers appreciated the reasonable prices and good portion sizes, considering it a great value for fast food.
- RGRebecca Gold5 days ago4.0This place has better food than other major food movers, but they should really consider making their restaurants larger and pretty. Right now they're almost functional.
- EGEsther GarciaJan 25, 20264.0El hambiente esta tranquilo, el trato es bueno pero la chica por estar platicando se tardó mucho en tomar mi pedido.
- MOMike OxhardJan 10, 20265.0Crazy chickens
- RCRaymond CorderoDec 6, 20254.0The food is good. But last time I went to visit this location the staff was closing 30 minutes before time here in Google Maps. I had to go somewhere else. They should update there hours
- JDJason DuranNov 12, 20255.0Courteous employees, Great Value 👍 menu
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in San Jose?
El Pollo Loco in San Jose is open daily from 10:00 AM to 11:00 PM.
Where is El Pollo Loco located in San Jose?
It is located at 665 Coleman Ave, San Jose, CA 95110, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services for customer convenience.
Can I order food from El Pollo Loco using a mobile app?
Yes, you can order using the El Pollo Loco app available on the Apple App Store or order online through their menu link.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, checks, Visa, debit cards, and cash payments.
Does El Pollo Loco offer catering and drive-through services?
Yes, El Pollo Loco offers catering and has a drive-through service for your convenience.
Who can I contact for more information at El Pollo Loco?
You can reach them by phone at +1 408-287-2509 or email at epl3604@wksusa.com.
What Mexican and fast food restaurants are near El Pollo Loco in San Jose?
Nearby are Chili's Grill & Bar, TacoMania, and Carl's Jr., offering a variety of Mexican and fast food options for customers exploring dining choices.
Are there convenient places nearby for a coffee or smoothie after visiting El Pollo Loco?
Yes, Starbucks and Jamba San Jose Marketcenter are nearby, ideal for coffee or smoothie breaks after your meal.
What nearby services are available if I need automotive or health care assistance around El Pollo Loco?
Nearby services include Coleman Auto Center, MCD Auto Services for automotive needs, and Sutter Walk-In Care and Sutter Health for medical assistance.
Brand Certified Facts from El Pollo Loco
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Certified February 22, 2026Yext Knowledge Graph
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