Brand Certified
El Pollo Loco
4.1(737 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
1299 S Winchester Blvd, San Jose, CA
95128, United States
Certified by El Pollo Loco • Feb 22, 2026
(408) 984-6860
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/ca/san-jose/1299-s-winchester-blvd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Jose,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
4.1
737 reviews
5 stars
382
4 stars
181
3 stars
88
2 stars
30
1 star
56
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the taste of the food, there were complaints about overcooked items and inconsistent quality, with some reporting dry or reheated chicken.
Service Issues
Numerous reviews highlighted poor customer service, including unprofessional behavior from staff, incorrect orders, and a lack of attentiveness.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing, noting that it felt high compared to other locations and that portion sizes seemed smaller.
Cleanliness
There were significant concerns regarding cleanliness, with reports of dirty hands among staff and unclean dining areas.
- DLduke leeFeb 9, 20261.0the smallest chicken i ever ate
- MPmaria perezFeb 2, 20264.0The staff was friendly and professional. The atmosphere was nice, music was playing, which made it nicer.
- LPLouis PavoneJan 20, 20265.0Was delicious
- AMAllan MunozJan 6, 20261.0Bad service, they gave me things that are not
- RRRochelleDec 16, 20253.0I’m a big El Pollo Loco fan but was disappointed with this location. The items I wanted (that I always get in Sunnyvale) were not available here. The cashier didn’t seem very sympathetic. Also the prices seemed to have gone up considerably. At least the food tasted good.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in San Jose?
El Pollo Loco in San Jose is open daily from 9:30 AM to 10:00 PM.
Where is El Pollo Loco located in San Jose?
El Pollo Loco is located at 1299 S Winchester Blvd, San Jose, CA 95128.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for your convenience.
Can I place an order for El Pollo Loco online or through an app?
Yes, you can order online via their website or use the El Pollo Loco app available on the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Visa, Discover, and checks as payment methods.
What kind of food does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food featuring fire-grilled chicken marinated with a special recipe of herbs, spices, fruit juices, and garlic.
Are there any other Mexican restaurants near El Pollo Loco in San Jose?
Yes, nearby Mexican restaurants include Taco Bell and El Nevado Gourmet, offering more options if you want to explore different Mexican flavors.
Where can I find convenient stores or gas stations near El Pollo Loco?
Nearby convenience stores and gas stations include 7-Eleven and Chevron Station San Jose, useful for quick stops before or after your meal.
Are there any healthcare or medical facilities near El Pollo Loco?
Yes, the Vein Treatment Clinic and Focus Health - San Jose are located nearby for your medical and personal care needs.
How can the nearby transit or other businesses help customers visiting El Pollo Loco?
Nearby businesses such as KeyMe Locksmiths and Western Union provide essential services, while proximity to popular eateries like Baskin-Robbins and Little Caesars Pizza offer additional dining choices around your visit.
Brand Certified Facts from El Pollo Loco
El Pollo Loco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: