Dunkin'

3.7
372 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Jose, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
844 S Winchester Blvd, San Jose, CA
95128, United States

Hours

Reviews

3.7
372 reviews
5 stars
162
4 stars
83
3 stars
39
2 stars
26
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, especially in the drive-thru, and inconsistent service quality.

Product Quality

Many reviews mentioned stale or old-tasting donuts, with some customers expressing disappointment in the freshness of food items.

Friendly Staff

Despite service issues, several customers praised the friendliness and professionalism of the staff.

Limited Selection

Customers noted a lack of variety in donut options and menu items, particularly during late hours.

Drive-Thru Experience

The drive-thru was highlighted as a convenient option, but often criticized for slow service.
  • JD
    Jenny Dalton
    Nov 6, 2025
    5.0
    Tonight was my very first time ordering and getting Dunkin Donuts before. I downloaded the app and put in an order for pick up to be ready at 7:45pm. I arrived right in time and got to the speaker where the lady (Taylor) apologized and informed me one of the donuts I ordered they were out of, she gave me options of other donuts so I went with a Boston one. I got to the window and she apologized again and told me she threw in a few free baked goods to make up for not having a chocolate sprinkle one. I thought that was very kind of her, I was not expecting that. We talked for a minute at the window and I told her this was my first time trying Dunkin and she threw in another muffin for me to try. I want to say thank you to Taylor for making this a very kind and special encounter! It's little things like what Taylor did that really make a positive impact on a simple coffee and donut order. Taylor you were so sweet, thank you again!
  • LJ
    Louie Marinda Jr.
    Oct 24, 2025
    1.0
    Worst Dunkin Donut service I ever experienced.. I just ordered 5 munchkins and it took 30 min .. unreal!
  • SJ
    SlimJim JimSlim
    Oct 6, 2025
    3.0
    This is drive through only. The front doors are locked. Not sure why.
  • JJ
    Jason
    Oct 5, 2025
    3.0
    Didn't have a big selection of donuts like other donut shops.
  • LN
    Lisset Nevárez
    Sep 29, 2025
    4.0
    I used drive thru. Service was good. Took one bite of a hash brown and it smelled and tasted what I image was something that had frost bite and then warmed in the inside of a burnt oven. The breakfast sandwich was good.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in San Jose, CA?

This Dunkin' is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' provides delivery and curbside pickup services to its customers.