Dunkin'

3.7
380 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Jose, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
844 S Winchester Blvd, San Jose, CA
95128, United States

Hours

Reviews

3.7
380 reviews
5 stars
164
4 stars
83
3 stars
41
2 stars
26
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being unhelpful, rude, or inattentive to customers' needs.

Food Quality

Many customers reported stale or old-tasting donuts and inconsistent food quality, with some items not meeting expectations.

Drive-Thru Experience

The drive-thru service was often criticized for being slow, with long wait times reported even when there were few customers.

Cleanliness

While some customers noted cleanliness, others mentioned messy conditions inside the store, indicating inconsistency in maintenance.

Limited Selection

Several reviews pointed out a lack of variety in menu items, particularly donuts, which disappointed customers.
  • AP
    A Patel
    Dec 13, 2025
    1.0
    Poor customer service and poor vegetarian selection in breakfast item. Staff is unwilling to help with orders, you place it in the screen inside. Also, if you don’t use drive through and park - you might get stuck to get out quickly. Door to the store is stuck that is hard to open…poorly managed shack
  • MP
    Max Peterson
    Dec 13, 2025
    1.0
    Terrible service, so much staff none willing to help with questions or taking order. Wrong labels on the menu. When the problem pointed to them just ignored, not even acknowledged. Never coming back here
  • MV
    Misael Villamar
    Dec 7, 2025
    1.0
    En ese lugar hay una persona que le gusta tratar mal a la gente no dan buen servicio siempre anda brava cuando uno le habla no te presta atención ignora cuando uno le habla te da la espalda te mira como la cara es la persona que está en la foto del lado derecho y no es la primera vez siempre su servicio es pésimo, parece que no le gustará trabajar en el lugar sólo pasa conversando y no hace su trabajo más rápido y eficiente
  • GO
    Geovanni Oseguera
    Nov 27, 2025
    5.0
    My go to spot drive tough. Always friendly and delicious
  • OO
    Oguzhan Orel
    Nov 26, 2025
    1.0
    The inside is very messy. The tables are very dirty.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in San Jose, CA?

This Dunkin' is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' provides delivery and curbside pickup services to its customers.