Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve San Jose, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude or unprofessional staff, with several instances of poor service and attitude towards requests.
Product Availability
Frequent complaints about being out of popular items, particularly donuts, leading to customer dissatisfaction.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Cleanliness and Quality
Concerns raised about cleanliness, with reports of unsanitary conditions and food quality issues, including hair in food.
Speed of Service
Customers noted long wait times, especially in the drive-thru, despite low customer volume.
II
Italia
Nov 15, 2025
1.0
slow service. but most of all price gauging. went for a small late last week it was 5.39 today a whole dollar more. whole dollar increase?? wow not 25 cents, lets just go a whole dollar. Be warned.
CC
Cowboy11
Nov 2, 2025
4.0
Dunkin' Donuts has made a comeback. Great refresher drinks, breakfast sandwiches, and improved facilities.
PV
Pearl V
Oct 23, 2025
3.0
FYI they charge $8 for the breakfast meal deal (iced or hot coffee, bagel sandwich, hash browns) even though the website says $6.
Also, homeboy didn't even give me napkins in my bag and I had to ask for ketchup too.
CF
Cristina Fernandez
Oct 17, 2025
1.0
I ordered through the drive-thru and when I got to the window the employee gave me hot coffee even though I asked for cold coffee and she was rude to me. I told you hot, you said yes even though at no point did she ask me why I told her I wanted it cold, she changed it for cold coffee but in a bad way and poorly done, it didn't taste like coffee, just like water with candy. They should serve their customers better, but I will definitely not return to that Dunkin'
What are the operating hours of Dunkin' at 5519 Snell Ave, San Jose, CA?
Dunkin' is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup options for your convenience.
What types of meals can I get at Dunkin' in San Jose?
You can enjoy breakfast, brunch, and lunch meals at this Dunkin' location.
What special holiday drinks are available at Dunkin' during the holiday season?
During the holiday season, try the Cookie Butter Cloud Latte, Peppermint Mocha, and Toasted White Chocolate Signature Lattes, as well as the Berry Sangria Refresher.
How can I order ahead from Dunkin' for a faster pickup?
You can order ahead using the Dunkin' mobile app available on iOS and Android or via their website for a fast grab and go experience.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' has a drive-thru service for quick and convenient orders.
What are some nearby restaurants where I can eat before or after visiting Dunkin'?
Nearby dining options include Arby's (fast food and sandwiches), Fonda Colombiana #2 (Colombian cuisine), #1 Chinese Kitchen, CJ BBQ (American and barbecue), Blossom Hill Fast Pizza, and Pho To Thi 1 (Vietnamese and bubble tea).
Are there nearby convenience or specialty shops close to Dunkin' in San Jose?
Yes, you'll find nearby shops such as Donut Basket for donuts, Fresh Water beverage store, and Toshi's Flowers for gifts and flowers.
What nearby services can customers access while visiting Dunkin' at Snell Ave?
Nearby services include Farmers Insurance - Dora Lopez Larsen, Tekrescuer IT and computer repair, Business Financial & Tax Services, Alam Accountancy Corporation, and an UPS Access Point location for shipping and courier services.
Does Dunkin' at this location offer Wi-Fi and payment options?
Yes, this Dunkin' provides free Wi-Fi and accepts debit and credit card payments for your convenience.