Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve San Jose, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
703 reviews
5 stars
309
4 stars
138
3 stars
100
2 stars
56
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, rude staff, and incorrect orders, leading to dissatisfaction.
Product Availability
Many reviews mentioned that the location often runs out of popular items, particularly donuts, which frustrated customers.
Quality Concerns
There were complaints about the quality of food and drinks, including burnt items and poorly made beverages.
Positive Experiences
Despite the issues, some customers praised the friendly staff and enjoyed the coffee and donuts when available.
- MMMeagan MagaoayJan 2, 20261.0Customer service was not the best. At the drive-thru, worker slammed window on us and then gave us attitude.
- IIItaliaNov 15, 20251.0slow service. but most of all price gauging. went for a small late last week it was 5.39 today a whole dollar more. whole dollar increase?? wow not 25 cents, lets just go a whole dollar. Be warned.
- CCCowboy11Nov 2, 20254.0Dunkin' Donuts has made a comeback. Great refresher drinks, breakfast sandwiches, and improved facilities.
- PVPearl VOct 23, 20253.0FYI they charge $8 for the breakfast meal deal (iced or hot coffee, bagel sandwich, hash browns) even though the website says $6. Also, homeboy didn't even give me napkins in my bag and I had to ask for ketchup too.
- CFCristina FernandezOct 17, 20251.0I ordered through the drive-thru and when I got to the window the employee gave me hot coffee even though I asked for cold coffee and she was rude to me. I told you hot, you said yes even though at no point did she ask me why I told her I wanted it cold, she changed it for cold coffee but in a bad way and poorly done, it didn't taste like coffee, just like water with candy. They should serve their customers better, but I will definitely not return to that Dunkin'
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 5519 Snell Ave, San Jose, CA?
Dunkin' is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup options for your convenience.
What types of meals can I get at Dunkin' in San Jose?
You can enjoy breakfast, brunch, and lunch meals at this Dunkin' location.
What special holiday drinks are available at Dunkin' during the holiday season?
During the holiday season, try the Cookie Butter Cloud Latte, Peppermint Mocha, and Toasted White Chocolate Signature Lattes, as well as the Berry Sangria Refresher.
How can I order ahead from Dunkin' for a faster pickup?
You can order ahead using the Dunkin' mobile app available on iOS and Android or via their website for a fast grab and go experience.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' has a drive-thru service for quick and convenient orders.
What are some nearby restaurants where I can eat before or after visiting Dunkin'?
Nearby dining options include Arby's (fast food and sandwiches), Fonda Colombiana #2 (Colombian cuisine), #1 Chinese Kitchen, CJ BBQ (American and barbecue), Blossom Hill Fast Pizza, and Pho To Thi 1 (Vietnamese and bubble tea).
Are there nearby convenience or specialty shops close to Dunkin' in San Jose?
Yes, you'll find nearby shops such as Donut Basket for donuts, Fresh Water beverage store, and Toshi's Flowers for gifts and flowers.
What nearby services can customers access while visiting Dunkin' at Snell Ave?
Nearby services include Farmers Insurance - Dora Lopez Larsen, Tekrescuer IT and computer repair, Business Financial & Tax Services, Alam Accountancy Corporation, and an UPS Access Point location for shipping and courier services.
Does Dunkin' at this location offer Wi-Fi and payment options?
Yes, this Dunkin' provides free Wi-Fi and accepts debit and credit card payments for your convenience.