Domino's Pizza

3.3
634 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in San Jose? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 576 E Santa Clara St .

Location

Domino's Pizza
576 E Santa Clara St, San Jose, CA
95112, United States

Hours

Reviews

3.3
634 reviews
5 stars
259
4 stars
93
3 stars
69
2 stars
35
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unprofessional behavior, long wait times, and difficulty in communication.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and delays in receiving their food.

Delivery Issues

Frequent complaints about late deliveries, cold food, and lack of communication regarding order status.

Food Quality

Mixed feedback on food quality, with some customers enjoying the pizza while others found it greasy, undercooked, or not as expected.

Community Engagement

Positive remarks about employees' kindness, particularly in helping those in need, contrasting with negative experiences in service.
  • JB
    jeddy bosama
    Nov 17, 2025
    1.0
    was given the wrong order after i placed it online and when i went back to ask for my correct order they said they couldn’t do anything. they said it was my fault and told me to order again and sent me on my way.
  • PM
    Philosophers Multi-Perspective
    Oct 31, 2025
    5.0
    These employees go up and above the Call of Duty and are kind and generous. Oftentimes they will just bring a free pizza out to the homeless, ill, suffering, disabled, and poor. They actually stopped and talked with you and ask how you're doing.
  • PC
    P C
    Oct 29, 2025
    1.0
    Worst dominos I have ever stepped foot into in my life. Lady would not give me a price list and said “I can just tell you, I know them” asked for a small pizza. Told me were out of small so then had to pay for a medium. Waited 15 mins while I watched 3 people walk around in circles whilst another person was unloading a truck with stock making a heap of noise. Watched another customer come back as they forgot his wings to them afterwards that prompted me to ask where my order was up to and they hadn’t even started it. Got a refund and walked out. What a waste of time.
  • AF
    Amber Frederickson
    Oct 22, 2025
    1.0
    DO NOT ORDER FROM THIS LOCATION WHATEVER YOU DO!!! THEY DO NOT CARE! They're so unprofessional ! Placed an order for work meeting at 12:00 noon stating it would be delivered at 12:22 pm then no response from the store and the delivery time kept being pushed out and pushed out now it's been approximately an hour and 20 minutes from the original time it was supposed to be delivered which means the food has been sitting in Omar's car for over an hour. When we called to find out what was going on the man pretended not to speak english and hung up! Gross NO THANK YOU!!!!
  • AH
    Ana Sophia Hernandez
    Oct 13, 2025
    1.0
    I order my pizza online on mobile app around 9:00pm 20 min later said it was delivered. Never received my pizza so I checked outside to see maybe they put it somewhere else but no. I called the store the first person to pick up did not understand what I was saying and passed me onto a second person they were talking to the driver and said they would be here in 5 min I said okay thank you. I waited around 20 min no pizza or call from anyone then I called and asked again for an update because it’s been almost an hour now and i assumed my pizza was lost and cold. I called for a second time they said the driver is 7 min away and all I could hear in the background was a lot of yelling and argument from either customer or employee. I waited another 15 min no pizza. Then my driver finally got here and I revived the wrong drink and pizza was cold and dry. I called again to ask if I could get a refund they offered me a new pizza and drink and Iv waited 30 min now. I was super patient and was respectful and understanding over the phone however the service, food, and overall experience with this dominos was not good what’s so ever. Almost an hour later update: I called at 10:09pm asking for a new pizza and my correct drink which was an orange fanta. It’s currently 11:11pm I have not received anything yet so I called and the driver who handed me my phone was completely rude and disrespectful saying “why do you lie I gave you your food why are you lying” I assured the driver I received my pizza cold and the wrong drink which was a Coca Cola (me and my guest can not drink Coca Cola) I explained to him I can send them a picture of the drink I received the driver stayed silent and then said why are you lying once again and the tone was very out of place and hung up on me. I called again now this is my 5th time calling dominos. The women I have been talking to ask me why the driver is saying he gave me Fanta and why I am saying he did not. I ultimately do not want me pizza or drink because it’s been almost 2 hours now since I originally ordered my pizza and drink and would like a refund but the driver is still arguing saying I lied and he did give me Fanta. I tell the women once again I can send you a picture of the drink because it is still in the dominos bag and it is unopened. She said she can send me a new drink next time I order. I explain I do not want a new order or a new drink I want a refund because my guest have already left and it is already 2 hours past the time I ordered my food. She said I will be getting my refund in 24hrs. I completely undertaken being 10-15 min late but it’s been 2hours if this back and forth calling and asking in my order and once I get my order it’s wrong and cold so I kindly ask for a new one or a refund they offer me a new drink and pizza I accept then nothing happens then I get told I am lying which I have no need to do over a $2 drink so i ultimately let them know how rude they are being and I would like a refund because I will not longer be ordering pizza from them. Here is the drink proof and my order proof.

Frequently Asked Questions About Domino's Pizza

What types of pizza does Domino's Pizza in San Jose offer?

Domino's offers Specialty Pizzas and options to build your own pizza on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the operating hours for delivery at Domino's Pizza on E Santa Clara St?

Delivery hours are 10:00 AM to 1:00 AM Monday through Thursday and Sunday, and 10:00 AM to 2:00 AM on Friday and Saturday.