Chipotle Mexican Grill

3.4
616 reviews
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Business Details

1095 E Brokaw Rd, San Jose, CA
95131, United States
(408) 703-2871
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle Brokaw North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1095 E Brokaw Rd, San Jose, CA
95131, United States

Hours

Reviews

3.4
616 reviews
5 stars
224
4 stars
133
3 stars
53
2 stars
52
1 star
154

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers reported consistently small portion sizes, often feeling shortchanged compared to other locations.

Customer Service

Many reviews highlighted rude and unprofessional staff behavior, with some customers feeling disrespected or ignored.

Food Quality

Several customers experienced issues with food freshness, including spoiled ingredients and poorly prepared meals.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and food preparation areas.

Management Issues

Customers noted poor management practices, including staff shortages and lack of organization, leading to a negative dining experience.
  • AX
    Anthony Xu
    Nov 9, 2025
    1.0
    Guy at front couldn’t do his job correctly
  • BH
    Barbara Hammarstrom
    Nov 6, 2025
    1.0
    Dried out food!
  • PB
    Penuel Josh Barrina
    Oct 17, 2025
    2.0
    Walked up around 6:15 pm completely empty restaurant and I tried to order a quesadilla. The worker walked back to the kitchen then what it looked like she spoke to a manager, came back and told me I could not order the quesadilla and I had to order online. Okay what? Why is it on your menu then? I was hungry so I just ended up ordering a bowl and ordered the quesadilla on the app. I got my food and waited for order, of course me being the only person in the restaurant I watched them make it in front of me, knowing I ordered the quesadilla, set it aside and not to tell me it’s ready. When I started to eat my bowl it was cold. Mind you it was only 5 mins after getting it. Make it make sense.
  • CF
    Cathy F
    Oct 17, 2025
    1.0
    Smallest portions I’ve ever seen. Some of the containers of meat/veggies needed to be changed out because they were empty but instead of changing them out, we got two little bell peppers and a tiny spoon of chicken because they didn’t want to get new containers.
  • DV
    Dheeraj Vc
    Sep 30, 2025
    1.0
    Avoid at all costs… the portions are too small. Please avoid chipotle and support local businesses
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food is served at Chipotle Mexican Grill on E Brokaw Rd?

Chipotle Brokaw North offers fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 1095 E Brokaw Rd?

The restaurant is open daily from 10:45 AM to 10:00 PM.