Chipotle Mexican Grill

3.4
621 reviews
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Business Details

1095 E Brokaw Rd, San Jose, CA
95131, United States
(408) 703-2871
https://locations.chipotle.com/ca/san-jose/1095-e-brokaw-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1765
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About

Fast Food RestaurantMexican Restaurant
Chipotle Brokaw North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1095 E Brokaw Rd, San Jose, CA
95131, United States

Hours

Reviews

3.4
621 reviews
5 stars
225
4 stars
134
3 stars
53
2 stars
52
1 star
157

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers complained about skimpy portion sizes, often feeling shortchanged compared to other locations.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.

Food Quality

Several customers reported issues with food quality, including stale ingredients, poorly cooked items, and cleanliness concerns.

Management Issues

Reviews indicated a lack of effective management, with staff appearing unmotivated and the restaurant often running out of key ingredients.
  • LT
    Leander T
    Dec 28, 2025
    1.0
    Some new calamity occurred every time I tried to eat here, and I love Chipotle normally. I haven't ran into the portion problem but I've had chewy, ineptly cooked steak, and generally lame food. Also witnessed crazy abuse from managers to the staff as well as staff either high or mentally checked out on the job. This location is really as bad as people say.
  • HM
    Hadeel M
    Dec 13, 2025
    1.0
    Weighed my “double chicken” order that’s suppose to be 8oz because it never looks right and it’s basically a single serving.
  • RP
    Rahul Patel
    Dec 6, 2025
    4.0
    Healthy and Value for money food.
  • SP
    Seema Patel
    Dec 6, 2025
    5.0
    Value for money.
  • JC
    Jessica Cynthia
    Dec 1, 2025
    1.0
    Horrible customer service super rude! They need to change the workers they’re super lazy and I see I’m not the only one complaining about the same problem. I came in seen most of the containers were half way empty and not labeled correctly I ordered steak but seen there was barely any steak so I asked when they’ll make a new batch they told me to wait 10 min for a new container I waited 10 min came back in and still no one cooking in the kitchen and no new containers so I just left this is honestly the worst chipotle experience iv ever had.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food is served at Chipotle Mexican Grill on E Brokaw Rd?

Chipotle Brokaw North offers fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 1095 E Brokaw Rd?

The restaurant is open daily from 10:45 AM to 10:00 PM.