Chipotle Mexican Grill

3.6
389 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Coleman Landings is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
540 Newhall Dr, San Jose, CA
95110, United States

Hours

Reviews

3.6
389 reviews
5 stars
153
4 stars
102
3 stars
36
2 stars
26
1 star
72

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being overly salty or bland, with some expressing disappointment in the freshness and taste of the ingredients.

Portion Sizes

Numerous reviews highlighted concerns about small portion sizes, particularly for meat and rice, leading to dissatisfaction with the value for money.

Customer Service

Feedback indicated a consistent pattern of poor customer service, including rude staff, lack of attentiveness, and issues with order accuracy.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and counters being a recurring complaint.

Inconsistency

Customers experienced inconsistency in food preparation and service quality, with some visits being satisfactory while others were disappointing.
  • ET
    Edison Tran
    Dec 31, 2025
    1.0
    Consistent undersized portions I work down the street from here and would choose a location further away due to this
  • LT
    Lei Tso
    Dec 31, 2025
    2.0
    I think the burrito was a little small. I paid over $15 dollars for burrito but since I got carne asada ( apparently cost more than steak). But when I go to Cupertino or Saratoga Ave, the same Carne Asada is less. The quality of the Carne Asada was little dry ( not worth the upcharge) whereas the Cupertino Carne Asada tasted more juicy & cheaper. The only reason I did not go Cupertino is I got sick one time eating the steak ( Deanza Blvd) but that was only one time as the food is generally good. Anyhow, the reason I gave such a low review is the worker he was little arrogant. And for the upcharge 15 dollar burrito it just was small and he kept on trying to get me to buy Guacamole but he did not tell me there is $3 extra for it. So if I took it with Guacamole it would have cost $18 dollars. Saratoga Ave still gives the best Chipotle food but one time they were giving tiny portions which is why I stop going. So this low review is for the Coleman Chipotle close to airport. Just seem arrogant for the high cost & they need to tell you there is 3 dollar upcharge instead of trying to push the Guacamole. I recently found Mexican grocery store between Payne & near BBQ place on Saratoga Ave. I forgot the name of the Mexican store but have huge Beef Burrito Regular ( if you get Rice,Bean,Beef & pico de gallo/salsa) for only $ 11.99 or $12.99 if you add extra I think cheese/sour cream or other. So this Mexican grocery store always has Burrito/Taco ( I forgot name) on Saratoga Ave between Payne & the BBQ place on Saratoga Ave. So im going back to food trucks & Mexican stores as their flavours are authentic & no lime in my rice.
  • OA
    Orlando August
    Dec 13, 2025
    5.0
    Great Mexican food, great smiling employees
  • SN
    STEVE NGO
    Nov 20, 2025
    2.0
    The service and atmosphere at the Chipotle in Newhall, San Jose just aren’t what they used to be. They scoop the food into your bowl like they’re serving animals at a farmhouse, and the whole process feels rushed and sloppy. Pots and pans get dropped, the place feels tense, and the customer service lacks care. I still love the quality of the food, so I guess I just have to put up with it.
  • NR
    Nathan Robinson
    Nov 2, 2025
    1.0
    Do not get the red chimichrra, it is a salt bomb. I could not finish it , it was that salt. Normally I could finish a whole bowl but I could not this time. I wish I tasted it before dumping the whole thing on to my bowl. If your food research team approved this then they need to be fired. If it just this location then they need to taste before it is served to the customer. If this not fresh and has been sitting for days then the fermentation process will make this stronger. And not having this in the refrigerator, which will slow down the fermentation is a bad idea. You have this over the steamer which will speed up the fermentation and in which the concentrate flavors will be stronger.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Coleman Landings?

Chipotle Coleman Landings is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill Coleman Landings located?

It is located at 540 Newhall Dr, Santa Clara, San Jose, CA 95110, across Avaya Stadium/SJ Airport.