Certified by Chipotle Mexican Grill • Mar 08, 2026
Fast Food RestaurantMexican Restaurant
Chipotle San Jose Village Oaks is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 08, 2026
Certified by Chipotle Mexican Grill • Mar 08, 2026
Reviews
3.1
805 reviews
5 stars
242
4 stars
165
3 stars
76
2 stars
74
1 star
248
LM
Lance Moy
2 days ago
2.0
The corn was overspiced and ruined the whole taste of the bowl. The portion was small of the rice, protein and beans. When I asked for more they gave me very little more
AM
Alma Mariscal
4 days ago
1.0
No white rice can’t believe, waiting more than 20 minutes, this is something no acceptable
BD
Brandon Davis
5 days ago
1.0
The last 5 times I’ve went here they never have food ready and it’s 6pm prime time to have your stuff together. 4 people walked in front of me. They are poorly managed. Don’t even waste your time coming here until they fix management. Also, extremly slow and incompetent. This isn’t rocket science here people.
GG
Greg
Feb 9, 2026
1.0
Counter where they prep our meals was covered with bits of corn, salsa, rice. White rice bin only had burned and caked on dried out rice. When I requested a bowl to go, I hear in a military command tone "No white rice, only brown". I guess they're not selling what Chipotle normally sells today and that's my problem. When we get to the salsa the pico de gallo looks mushy and old. So skipped salsa. The cheese container is empty. I asked if they have any more shredded cheese. "No cheese". Great!
So my normally good tasting chicken burrito bowl had no white rice, no salsa (simply for my own safety) and no cheese. Needless to say, it tasted awful.
Chipotle, you have really fallen off a cliff. Your employees behave like they hate their jobs and they blame the customers...so they hate the customers too. If you offer a choice of white or brown rice, then be consistent. Stop leaving a disgusting bin of burnt dried out rice as a signal not to ask for it. Stop advertising about how fresh everything is and displaying soggy gross pico de gallo.
This isn't the first time I've seen this bad attitude and horrible experience when coming in the last hour of business.
Either commit to showing pride in your restaurants, or just close up and go out of business. For my part I am done with your restaurants.
SN
Sneha Naik
Feb 9, 2026
1.0
Fine black Hair in chicken burrito bowl picked up to go from this around 11:12am on Feb 9th. I was sharing this meal with my kid. Ughh. Is this the quality of food for $13?? Never going back.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at San Jose Village Oaks?
Chipotle San Jose Village Oaks is open daily from 10:30 AM to 11:00 PM.
Where is the Chipotle Mexican Grill located in San Jose?
It is located at 5670 Cottle Rd, Santa Clara, San Jose, CA 95123, in the plaza near Marshalls and Starbucks.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle San Jose Village Oaks offers both in-store pickup and delivery services.
How can I order food online from Chipotle San Jose Village Oaks?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
Does Chipotle San Jose Village Oaks accept gift cards and credit cards?
Yes, this location accepts gift cards and credit cards for payment.
Is Chipotle Mexican Grill at San Jose Village Oaks welcoming to LGBTQ+ customers?
Yes, the restaurant welcomes LGBTQ+ customers and is inclusive to all.
What are some nearby restaurants to Chipotle San Jose Village Oaks where I could dine after or before my visit?
Nearby restaurants include MOD Pizza, Five Guys, Vitality Bowls, Senro Sushi, L&L Hawaiian Barbecue, Panda Express, Wingstop, and Robee's Falafel.
Is there public transportation near the Chipotle at San Jose Village Oaks?
Yes, the VTA Cottle Light Rail Station is nearby, providing convenient public transit access to the restaurant.
What other services or stores are located near Chipotle San Jose Village Oaks that might be useful during a visit?
Nearby useful places include the FedEx Office Print & Ship Center, Bank of America Financial Center and ATM, and the AT&T Store for telecommunications needs.
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