Chipotle At First is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported receiving smaller portion sizes than expected, leading to dissatisfaction with value for money.
Service Quality
Feedback highlighted inconsistent service quality, with some customers experiencing friendly and efficient service while others faced rude or dismissive staff.
Food Quality
Several reviews mentioned issues with food quality, including stale ingredients, poor preparation, and contamination concerns.
Cleanliness
The cleanliness of the restaurant was praised by some, but others noted unsanitary conditions and a lack of attention to cleanliness.
Customer Experience
Customers expressed frustration with order accuracy, including missing items and incorrect orders, impacting their overall experience.
PR
Pranit Ravuri
Jan 3, 2026
5.0
Fantastic Chipotle! Service quality and speed are a huge fit above the rest. Highly recommend.
RC
Ricky Castro
Dec 10, 2025
5.0
Amazing food great people
SV
Srinivas Vasudevan
Dec 7, 2025
5.0
The Chipotle on NE First Street is wonderful. The restaurant is well operated and the items are always available. This location is extremely clean and the staff are friendly and efficient. I’ve always got bowl that was filled well with gold portions of cheese, guacamole, and protein at least compared to other locations in the Bay Area.
NN
Nurbs Nerd
Nov 11, 2025
1.0
Contamination Central - Chipotle quality is reflected in its stock price. I stopped going here because of these recurring issues. Thought I will try again after a while but was served lettuce with mud. What kind of quality control is this? Welcome to the decline of what was once a fantastic restaurant.
DN
Duong Nguyen
Nov 5, 2025
1.0
Trainee gave me a smidgen of salsa no kidding. It did not even fill up to the line in the kid tray, I was flabbergasted, and trainers watched as she closed it without correcting her. Maybe have a closer watch on trainees😪
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill offer at the At First location?
Chipotle At First offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients following their Food with Integrity principles.
Where is Chipotle Mexican Grill located in San Jose?
It is located at 4180 N 1st St, Santa Clara, San Jose, CA 95134, in the At First shopping plaza across from the Hyatt House San Jose.
What are the operating hours for Chipotle At First in San Jose?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle At First offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill At First?
You can place your order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What are some nearby dining options around Chipotle At First?
Nearby restaurants include Five Guys for burgers, Panda Express for Chinese food, and Panera Bread for cafe and bakery items, providing diverse dining choices.
Are there coffee shops near Chipotle At First in San Jose?
Yes, nearby coffee shops include The Coffee Bean & Tea Leaf and Starbucks, perfect for grabbing a beverage before or after your meal.
What healthcare services are near Chipotle At First?
Nearby healthcare locations include Perfect Smile Dental Care and Urgent and Primary Care First Street - El Camino Health for dental and urgent care services.
Does Chipotle At First accept gift cards and credit cards?
Yes, the location offers gift cards and accepts credit cards as payment methods.
How can customers connect with Chipotle Mexican Grill At First on social media?
Customers can follow Chipotle on Facebook, Instagram, Twitter, Pinterest, and YouTube using the handles and URLs provided to stay updated on offers and news.