Chipotle Mexican Grill

3.8
688 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle At First is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4180 N 1st St, San Jose, CA
95134, United States

Hours

Reviews

3.8
688 reviews
5 stars
293
4 stars
188
3 stars
89
2 stars
33
1 star
85

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported receiving smaller portion sizes than expected, leading to dissatisfaction with value for money.

Service Quality

Feedback highlighted inconsistent service quality, with some customers experiencing friendly and efficient service while others faced rude or dismissive staff.

Food Quality

Several reviews mentioned issues with food quality, including stale ingredients, poor preparation, and contamination concerns.

Cleanliness

The cleanliness of the restaurant was praised by some, but others noted unsanitary conditions and a lack of attention to cleanliness.

Customer Experience

Customers expressed frustration with order accuracy, including missing items and incorrect orders, impacting their overall experience.
  • PR
    Pranit Ravuri
    Jan 3, 2026
    5.0
    Fantastic Chipotle! Service quality and speed are a huge fit above the rest. Highly recommend.
  • RC
    Ricky Castro
    Dec 10, 2025
    5.0
    Amazing food great people
  • SV
    Srinivas Vasudevan
    Dec 7, 2025
    5.0
    The Chipotle on NE First Street is wonderful. The restaurant is well operated and the items are always available. This location is extremely clean and the staff are friendly and efficient. I’ve always got bowl that was filled well with gold portions of cheese, guacamole, and protein at least compared to other locations in the Bay Area.
  • NN
    Nurbs Nerd
    Nov 11, 2025
    1.0
    Contamination Central - Chipotle quality is reflected in its stock price. I stopped going here because of these recurring issues. Thought I will try again after a while but was served lettuce with mud. What kind of quality control is this? Welcome to the decline of what was once a fantastic restaurant.
  • DN
    Duong Nguyen
    Nov 5, 2025
    1.0
    Trainee gave me a smidgen of salsa no kidding. It did not even fill up to the line in the kid tray, I was flabbergasted, and trainers watched as she closed it without correcting her. Maybe have a closer watch on trainees😪

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill offer at the At First location?

Chipotle At First offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients following their Food with Integrity principles.

Where is Chipotle Mexican Grill located in San Jose?

It is located at 4180 N 1st St, Santa Clara, San Jose, CA 95134, in the At First shopping plaza across from the Hyatt House San Jose.