Chipotle Mexican Grill

3.8
527 reviews
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Business Details

361 N Capitol Ave, San Jose, CA
95133, United States
(408) 457-6347
https://locations.chipotle.com/ca/san-jose/361-n-capitol-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2110
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About

Fast Food RestaurantMexican Restaurant
Chipotle McKee and N. Capitol Ave. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
361 N Capitol Ave, San Jose, CA
95133, United States

Hours

Reviews

3.8
527 reviews
5 stars
219
4 stars
134
3 stars
80
2 stars
28
1 star
66

What are people saying?

AI-generated from recent customer reviews

Hygiene Issues

Multiple customers reported unsanitary conditions, including dirty dining areas and concerns about food handling practices.

Service Quality

Service experiences varied widely; some customers praised friendly staff while others reported rude behavior and slow service.

Food Quality

Food quality was inconsistent, with complaints about salty dishes, small portions, and items being out of stock.

Timeliness

Customers frequently noted that the restaurant did not open on time, leading to frustration and delays.

Value for Money

Many customers felt that the portion sizes were inadequate for the price, leading to perceptions of being overpriced.
  • BS
    Baljinder Singh
    Jan 2, 2026
    1.0
    Extremely disappointing experience. An employee was scratching her back and then continued working without washing her hands, which is completely unhygienic and unacceptable. The store hours clearly state an opening time of 10:45 AM, yet we were left waiting until 11:00 AM with no explanation or regard for our time. When the door was finally opened, it was done aggressively, as if it were about to be slammed into our faces. The lack of professionalism, basic hygiene, and respect for customers was shocking. Based on this experience, I would not recommend this place.
  • AO
    Adam Oliv
    Dec 27, 2025
    3.0
    Clean food but nothing wow
  • ST
    Sandy T
    Dec 14, 2025
    5.0
    The chipotle service workers were absolutely fantastic yesterday during the crazy rush cause of the promo. They kept the line going and took a lot of care in preparing everyone’s food!
  • CR
    Candy Rosas
    Nov 11, 2025
    4.0
    Good service, great food for a great value
  • LS
    louis sin
    Sep 26, 2025
    1.0
    Everyday I come here for lunch but always have a hard time getting in. There sign states that the open at 1045 but I always get her at 1030 and wait for 1045 but they never open on time. Which kills my lunch break. So why post that your open at 1045 but never open on time.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at McKee and N. Capitol Ave. specialize in?

Chipotle Mexican Grill specializes in fast-casual Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the opening hours for Chipotle Mexican Grill at this location?

Chipotle Mexican Grill at McKee and N. Capitol Ave. is open daily from 10:45 AM to 10:00 PM.