Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Evergreen is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
547 reviews
5 stars
186
4 stars
118
3 stars
57
2 stars
36
1 star
150
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and a lack of training.
Food Quality
Numerous reviews mentioned issues with food quality, including stale rice, poorly cooked ingredients, and incorrect orders.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, stating that they received inadequate amounts of food for the price paid.
Cleanliness
The restaurant was often described as dirty, with unclean tables and food areas, contributing to a negative dining experience.
Inventory Issues
Frequent complaints about being out of key ingredients, such as rice, guacamole, and meats, were noted, impacting customer satisfaction.
- GLG LNov 9, 20252.0Shrinkflation is definitely the theme for this place. It used to be a good place to get value food but recently they are reducing the potions. When I asked to get a little more chicken the guy said the amount given was already one cup size. He will need to charge me if I want more. Wow, this restaurant has gone down hill. It is evident in their stock price too. I hope they change and go back to their successful ways and keep customers happy but until then I will not frequent Chipotle again.
- RSRory SidovarOct 10, 20255.0Great vibes. They messed up my order, but the. Had the best customer service I could have asked for. Give Chris a raise. Definitely coming back after my workouts at 24 hours.
- WOWalter OliveraOct 10, 20255.0Great service, food always feel fresh, great go to spot for lunch
- RDRahul DheriOct 3, 20251.0My brother placed an order through the Chipotle app — one chicken bowl and one steak burrito. What we received was completely wrong. Instead of a burrito, I was given a bowl, and to make matters worse, neither order had any meat at all. How does an order labeled “chicken” and “steak” somehow arrive with zero meat in either item? This level of carelessness is unbelievable. If I can’t rely on Chipotle to deliver even the basics of what I paid for, why should I order again? I better be receiving a refund when I contact them tomorrow.
- GLG LeeSep 14, 20253.0This Chipotle is basic. You get served but not particularly great service vibe. It's not very neat in the dining and soda area, but it seems clean. The meal portions are average. The area they make bowls and burritos are kind of messy. But it's all good for a decent Chipotle burrito bowl meal.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill Evergreen?
The Chipotle Mexican Grill Evergreen is located at 2990 E Capitol Expy, Santa Clara, San Jose, CA 95148, at the corner of Capitol Expy and Tully Rd, in front of the Safeway parking lot.
What are the operating hours for Chipotle Mexican Grill Evergreen?
Chipotle Evergreen is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Evergreen offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order Chipotle online?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the App Store.
Does Chipotle Evergreen offer catering services?
Yes, they provide catering and catering delivery services.
What kind of food does Chipotle Mexican Grill specialize in?
Chipotle specializes in customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Is Chipotle Evergreen welcoming to the LGBTQ community?
Yes, Chipotle Evergreen welcomes LGBTQ customers.
Which nearby places can I visit before or after dining at Chipotle Evergreen?
You can visit nearby spots such as Jamba Evergreen Commons for smoothies and health food, Starbucks for coffee, or the Safeway grocery store located right in front of Chipotle for convenient shopping.
Are there other food options near Chipotle Evergreen?
Yes, nearby you can find Togo's sandwich shops, Panda Express for Chinese fast food, In-N-Out Burger for American burgers, and ZENSHI Handcrafted Sushi for Asian cuisine.
How can nearby financial and service locations help me when visiting Chipotle Evergreen?
Nearby banks like U.S. Bank and CEFCU can assist with financial needs, while services such as 24 Notary and KeyMe Locksmiths offer notary and locksmith services that might be handy during your visit.