Chipotle Mexican Grill

3.8
402 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle San Jose Sun Garden is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1566 Monterey Hwy, San Jose, CA
95110, United States

Hours

Reviews

3.8
402 reviews
5 stars
180
4 stars
83
3 stars
60
2 stars
25
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as stale ingredients, undercooked rice, and small portion sizes.

Service Issues

Many reviews highlighted poor customer service, including wrong orders, slow service, and unhelpful staff.

Cleanliness

Several customers noted cleanliness issues, including dirty dining areas and unsanitary food handling practices.

Portion Sizes

Numerous complaints about skimpy portion sizes, with customers feeling they were not getting value for their money.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food quality at times.
  • JG
    Juan Gonzales
    Nov 13, 2025
    1.0
    I will never spend another $ at this place, the meats steak/carne asada was burnt and all dried out. I guess I will try to feed the meat to my dog
  • NT
    Neha Thakur
    Oct 4, 2025
    1.0
    I usually enjoy Chipotle, but this time was very disappointing. The lettuce looked discolored and wilted, and the guacamole had a bad taste definitely not fresh. Unfortunately, I had to throw away the whole order. I really hope the team ensures better quality checks in the future.
  • JG
    Jorge Gutiérrez
    Sep 9, 2025
    5.0
    Buen guacamole
  • KK
    Karan Kashyap
    Aug 25, 2025
    1.0
    I am in the store time right now 10:40 store is not open service is not good
  • RD
    Raveena Deshmukh
    Aug 7, 2025
    5.0
    So good! As someone who is new to the states! This place is my current go to whenever I’m feeling super hungry!

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at San Jose Sun Garden?

Chipotle Mexican Grill at San Jose Sun Garden is open every day from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in San Jose?

It is located at 1566 Monterey Hwy, Santa Clara, San Jose, CA 95110, USA.