Chipotle Mexican Grill

2.7
743 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Almaden is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1110 Blossom Hill Rd, San Jose, CA
95118, United States

Hours

Reviews

2.7
743 reviews
5 stars
183
4 stars
108
3 stars
73
2 stars
73
1 star
306

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported unsanitary conditions, including dirty dining areas and food preparation spaces.

Service Quality

Many reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Customers frequently complained about small portion sizes, missing ingredients, and overall poor food quality.

Management Issues

Several reviews pointed to poor management practices, including running out of key ingredients and lack of staff training.

Customer Experience

Overall, many customers expressed disappointment with their experiences, leading to a reluctance to return.
  • SD
    Subhajit Dasgupta
    Nov 10, 2025
    2.0
    Chipotle itself is a good brand but places like this location enough to tarnish the good work of last several years of the franchise. They almost always run out of ingredients. This is 3 rd time I was not able to get veggies or shredded chicken on it, barbacoa is also on and off.. the service is generally slow , some workers are rude and place is like have not more than 8 seats.. there is no other chipotle nearby, I wish there is one more in 3 mile radius , I will ditch this one for sure. Generally my go to place is Lucy's , but this guy is a good location, so Everytime I go there I feel like they would have fixed the food shortage issue but I am still waiting for that day
  • SR
    Stephen R
    Nov 8, 2025
    3.0
    One month ago pick up is just on time,now it’s very slow,more than 20 mins delay ….
  • AT
    Anil T
    Nov 6, 2025
    1.0
    You will be hard pressed to find a more poorly ran restaurant, let alone another Chipotle. Chronically understaffed and dirty. Last 2 times I was there during peak dinner hours, there were only 1 or 2 people working at the front line. Once I ordered online and food wasn't ready for 40mins past scheduled pick up time. Avoid.
  • SG
    Sarah G
    Oct 30, 2025
    1.0
    I went to this Chipotle once, and there was only one employee working — he was acting as both the cashier and the person preparing food. I noticed he was handling money and food without changing his gloves. When I politely asked him to change them, he gave me an attitude but eventually did. Then, while preparing my bowl, he suddenly took it to the back kitchen. Since I couldn’t see what he did with my food, I didn’t feel comfortable and decided to leave. That was my first and last visit to this location. I do not recommend this Chipotle.
  • MK
    Michael Kong
    Oct 5, 2025
    1.0
    walked in and walked right out. Atmosphere: first the garbage was overflowing onto the floor. the indoor seating was just covered with refuse and salsa. one of the seats had its upholstery ripped off and inside cushion falling out. Food: so they’re out of rice and they say it will be 10 minutes. i’m looking at how they serve the brown rice and basically they drop half the rice all over the counter - maybe that’s why they ran out of rice. Next they’re out of roasted veggies at 8pm and they’re open til 10 and will not be making anymore. Service: i did say i walked in then i walked out. The servers didn’t apologize about anything just say it’s it is. If the place looks like a pig sty i would imaging the service would reflect that anyways. Conclusion: this is a Gordan Ramsey Kitchen Nightmare episode in the making.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at Almaden?

Chipotle Mexican Grill at Almaden is open daily from 10:30 AM to 10:00 PM.

Does this Chipotle location offer pickup and delivery services?

Yes, this location offers both in-store pickup and delivery services.