Buffalo Wild Wings

3.4
1892 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1620 Saratoga Avenue, San Jose, CA
95129, United States

Hours

Reviews

3.4
1,892 reviews
5 stars
682
4 stars
427
3 stars
232
2 stars
134
1 star
417

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for service and food, with some experiencing rude or indifferent staff.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared, or incorrect orders.

Atmosphere

The restaurant's atmosphere was appreciated by some, particularly during sports events, but cleanliness and organization were frequently criticized.

Customer Experience

Several reviews highlighted a lack of proper customer service, including unacknowledged wait times and poor communication from staff.
  • NB
    Nick Burkart
    Dec 27, 2025
    5.0
    Billy good customer service! Deserving of some recognition.
  • AE
    Adolfo Espinosa
    Dec 26, 2025
    1.0
    So i ordered the day before on Christmas night because i had seen an advertisement from instagram of the 20 BONE IN wings and large frys for $20 so i bought it. I was going to choose a location closer to me but it was closed, so then it listed that this buffalo wild wings was open so i ordered it from here and then we i checked out , it said the order would arrive the next day. It is now that next day which is currently, my order came with all boneless wings and it says it on the bag aswell that it is boneless. Everything else came fine , However on my actual order it says bone in so i do not know if they just messed up my order on accident or just wanted to scam me. (I now believe they just picked up the wrong order because everything is not what i had asked for at all ) I was just saddened because i had to wait all night unexpectedly and then i had received boneless wings. I would just like a Another order that is correct or honestly a refund is fine or something. Thank you I emailed the buffalo wild wings on the website and filled out the form and yet to receive no response yet other than this email saying it will be a while for a reply back, can yall help me out with this ? Kind of getting frustrated that i spent $35 and didn’t receive what i had ordered originally.
  • FJ
    Fh Jf
    Dec 14, 2025
    5.0
    This restaurant is absolutely amazing! From the moment I walked in, the warm reception from the staff made me feel right at home. The atmosphere is very comfortable, with cozy lighting and unique décor that helps you relax. As for the food, it's nothing short of perfect. Every dish is not only visually appealing but also tastes fantastic. Especially their signature dish, [you can fill in the dish name], which was delicious, with a rich and complex flavor that left me wanting more. The ingredients are fresh, and the attention to detail in preparation is evident in every bite.
  • SV
    saisreemeenakshi varahabhatla
    Dec 6, 2025
    4.0
    Service was great. Drinks, onion rings and chicken wings were decent.
  • AG
    Anmol Grewal
    Nov 28, 2025
    1.0
    A bar that doesn’t do pitchers. It’s really unfortunate

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in San Jose serve?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the regular operating hours of Buffalo Wild Wings at 1620 Saratoga Avenue?

Buffalo Wild Wings is open Monday from 11:00 AM to 11:00 PM, Tuesday through Saturday from 11:00 AM to midnight, and Sunday from 9:30 AM to 11:00 PM.