While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Jose,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Not good. Chicken was dry like it had sat warming for a good bit, Beans tasted caned, corn torillas were raw, spanish rice was dry. The only good thing was the green sauce that i had to drenched everything in. Picked up at around 6pmtoday. 10697 Leidy J
BM
Becky Moradian
Mar 13, 2026
1.0
I ordered double chicken tostada and a double shrimp tostada (both no rice) and received a double chicken and a chicken and shrimp (with rice)…..this is the 2nd time we’ve ordered a double chicken w/o rice and received rice….ordered through the app and saw someone else most likely get our order bc I saw them making the one we got having rice….also asked about salsa and they said it was in the bag and there wasn’t any…last time I’ll probably order through the app
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