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Brand Certified

Chipotle Mexican Grill

3.6
(399 reviews)

Business Details

540 Newhall Dr, San Jose, CA
95110, United States
(408) 418-4500

About

Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
540 Newhall Dr, San Jose, CA
95110, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.6
399 reviews
5 stars
157
4 stars
103
3 stars
37
2 stars
27
1 star
75
  • RR
    Regan
    Mar 22, 2026
    1.0
    Probably one of if not the worst customer service experience I've had anywhere. the portion I got for my bowl was terrible with it being around 70% of what the serving should've been it made me think that I got one less scoop for everything I asked for. Ended up paying an extra 2.95$ for guacamole that I didn't ask for nor did I even have on my bowl. When I called asking for a refund on the guacamole I was told that I had to go all the way back to the location (30 min away) for 3$ back. In 2026 we don't have a online refund system or anything? When I told them that I couldn't make the drive back due to the time it would take I got a "Sorry about that" and immediately hung up on. Wouldn't recommend this location to anyone.
  • LS
    Luc Stew
    Feb 17, 2026
    3.0
    Not great but maybe it wasn't the restaurants fault
  • SM
    Steebie McNeal
    Feb 11, 2026
    5.0
    Great place ..the food was fantastic near the airport..excellent customer service..
  • ED
    estuardo duque
    Jan 25, 2026
    1.0
    Server hair was swinging around, portions served were like coming out of his paycheck. Dirty tables, dirty floors.
  • CG
    Chris Guerra
    Jan 14, 2026
    2.0
    Service is not good and they run out of items.

Brand Certified Facts from Chipotle Mexican Grill

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