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McDonald's

3.4
(357 reviews)

Business Details

(951) 487-2330
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
1861 S San Jacinto Ave, San Jacinto, CA
92583, United States

Hours

Reviews

3.4
357 reviews
5 stars
135
4 stars
61
3 stars
58
2 stars
29
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and understaffing, leading to frustration and dissatisfaction.

Customer Service

Several reviews highlighted rude behavior from staff, particularly management, contributing to a negative customer experience.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor communication regarding their requests.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or unsatisfactory food.

Cleanliness

There were complaints about the cleanliness of the dining area and restrooms, indicating a need for better maintenance.
  • DC
    Danielle Charlot
    Jan 6, 2026
    3.0
    I would rather NOT order from here. The key word is convenience. I ordered through the app and the place was super crowded. They were understaffed to say the least. I waited and waited...and waited for my order..Since my number was not on the screen I went to pay for my groceries. I came back and some one else picked it up! Apparently this McDonalds does not confirm orders.?! They just call out the number. Note taken. While they did make the order again, I will only be coming here as a last resort.
  • SS
    Spooky
    Nov 28, 2025
    1.0
    I would like to preface this by saying I’ve never had this experience at a McDonald’s before, and I am as nice as I can possibly be to fast food workers because I know what it’s like to work customer service. The older Hispanic guy who I believe is a manager is disgustingly rude. He acted like I didn’t have money to pay for my food (you work at McDonald’s dude, relax) and then refused to give me sauce cups that he charged me for, and after he finally but reluctantly gave me what I ordered, he still didn’t give me the ranch cups that again, he CHARGED me for and was incredibly rude the entire time. Quit your job if you hate it so much or do better. I’m no Karen, this is the first time I’ve ever called a corporate number to file a complaint because of how disrespectful and appalling the service here was.
  • DM
    Drevell Mchenry
    Nov 9, 2025
    5.0
    Always busy!
  • KB
    kate branka
    Sep 14, 2025
    5.0
    Great McDonald's, enjoyed our food, had not issues
  • GR
    Glenn Richardson
    Sep 13, 2025
    1.0
    My experience has been that it takes between 15-20 minutes on average before my number is called. What gets me stirred up is, I can see my coffee but the "team member" is so focused on preparing other orders, my coffee just sits there while I wait and wait. For entertainment The "order status board" is either non functional, and needs to be removed or needs to have new software loaded. For entertainment I have been stairing at the "statusboard" (while waiting for my coffee sitting on their working counter), the numbers never change, so it is currently of no service to the customer. Lastly one of the young workers told me to "chill out dude", that is when I decided I needed to speak to a Manager. After reading numerous of reviews with numerous complaints, you would think the Owner or Manager would do something. I am courious to why the Owner or Manager doesn't seem to care. Is this not the correct format to reach them? This is for the San Jacinto location inside Walmart. I shared my issues with the on duty Supervisor but do not expect change... we will see....

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1861 S San Jacinto Ave, San Jacinto, CA?

McDonald's is open daily from 6:00 AM to 12:00 AM (midnight).

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 6:00 AM to 12:00 AM (midnight).

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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