McDonald's

3.4
351 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
1861 S San Jacinto Ave, San Jacinto, CA
92583, United States

Hours

Reviews

3.4
351 reviews
5 stars
132
4 stars
61
3 stars
56
2 stars
29
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, often citing understaffing as a contributing factor.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and lack of assistance.

Cleanliness

Concerns were raised about the cleanliness of the dining area and restrooms, with some customers noting a need for better maintenance.

Pricing Concerns

Several reviews mentioned high prices for certain items, with some customers feeling that the value did not match their expectations.
  • DM
    Drevell Mchenry
    Nov 9, 2025
    5.0
    Always busy!
  • KB
    kate branka
    Sep 14, 2025
    5.0
    Great McDonald's, enjoyed our food, had not issues
  • GR
    Glenn Richardson
    Sep 13, 2025
    1.0
    My experience has been that it takes between 15-20 minutes on average before my number is called. What gets me stirred up is, I can see my coffee but the "team member" is so focused on preparing other orders, my coffee just sits there while I wait and wait. For entertainment The "order status board" is either non functional, and needs to be removed or needs to have new software loaded. For entertainment I have been stairing at the "statusboard" (while waiting for my coffee sitting on their working counter), the numbers never change, so it is currently of no service to the customer. Lastly one of the young workers told me to "chill out dude", that is when I decided I needed to speak to a Manager. After reading numerous of reviews with numerous complaints, you would think the Owner or Manager would do something. I am courious to why the Owner or Manager doesn't seem to care. Is this not the correct format to reach them? This is for the San Jacinto location inside Walmart. I shared my issues with the on duty Supervisor but do not expect change... we will see....
  • JS
    Jason S.
    Sep 2, 2025
    1.0
    Vanilla shot costs almost as much as the coffee itself
  • JG
    joshua grimes
    Aug 24, 2025
    1.0
    They close the main part of dinning room at 745 so all there is left is 3 high tables with no seat backs. Super slow Everytime I have come here for a "quick bite" before shopping.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1861 S San Jacinto Ave, San Jacinto, CA?

McDonald's is open daily from 6:00 AM to 12:00 AM (midnight).

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 6:00 AM to 12:00 AM (midnight).