Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.4
353 reviews
5 stars
132
4 stars
61
3 stars
57
2 stars
29
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and understaffing, leading to frustration.
Customer Service
Several reviews highlighted rude behavior from staff, particularly management, resulting in negative experiences.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Cleanliness
Concerns about cleanliness in the dining area and restrooms were noted, with some customers finding the environment unsatisfactory.
- DCDanielle Charlot6 days ago3.0I would rather NOT order from here. The key word is convenience. I ordered through the app and the place was super crowded. They were understaffed to say the least. I waited and waited...and waited for my order..Since my number was not on the screen I went to pay for my groceries. I came back and some one else picked it up! Apparently this McDonalds does not confirm orders.?! They just call out the number. Note taken. While they did make the order again, I will only be coming here as a last resort.
- SSSpookyNov 28, 20251.0I would like to preface this by saying I’ve never had this experience at a McDonald’s before, and I am as nice as I can possibly be to fast food workers because I know what it’s like to work customer service. The older Hispanic guy who I believe is a manager is disgustingly rude. He acted like I didn’t have money to pay for my food (you work at McDonald’s dude, relax) and then refused to give me sauce cups that he charged me for, and after he finally but reluctantly gave me what I ordered, he still didn’t give me the ranch cups that again, he CHARGED me for and was incredibly rude the entire time. Quit your job if you hate it so much or do better. I’m no Karen, this is the first time I’ve ever called a corporate number to file a complaint because of how disrespectful and appalling the service here was.
- DMDrevell MchenryNov 9, 20255.0Always busy!
- KBkate brankaSep 14, 20255.0Great McDonald's, enjoyed our food, had not issues
- GRGlenn RichardsonSep 13, 20251.0My experience has been that it takes between 15-20 minutes on average before my number is called. What gets me stirred up is, I can see my coffee but the "team member" is so focused on preparing other orders, my coffee just sits there while I wait and wait. For entertainment The "order status board" is either non functional, and needs to be removed or needs to have new software loaded. For entertainment I have been stairing at the "statusboard" (while waiting for my coffee sitting on their working counter), the numbers never change, so it is currently of no service to the customer. Lastly one of the young workers told me to "chill out dude", that is when I decided I needed to speak to a Manager. After reading numerous of reviews with numerous complaints, you would think the Owner or Manager would do something. I am courious to why the Owner or Manager doesn't seem to care. Is this not the correct format to reach them? This is for the San Jacinto location inside Walmart. I shared my issues with the on duty Supervisor but do not expect change... we will see....
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1861 S San Jacinto Ave, San Jacinto, CA?
McDonald's is open daily from 6:00 AM to 12:00 AM (midnight).
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 6:00 AM to 12:00 AM (midnight).
During what hours can I order delivery from McDonald's San Jacinto?
Delivery service is available daily from 7:00 AM to 10:00 PM.
What delivery services does McDonald's at this location offer?
They offer delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for McDonald's in San Jacinto?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use their ordering link https://mcdonalds.smart.link/mjuu1ggdi.
Does this McDonald's serve breakfast and coffee?
Yes, McDonald's serves breakfast, coffee, lunch, dinner, and dessert.
What payment methods are accepted at McDonald's on San Jacinto Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is McDonald's San Jacinto wheelchair accessible and does it offer seating?
Yes, the location has wheelchair accessible entrance, seating, and restroom available.
What nearby stores can I visit when going to McDonald's at 1861 S San Jacinto Ave?
You can visit Walmart San Jacinto, Walmart Auto Care Centers, and Walgreens conveniently located nearby for shopping and pharmacy needs.
Are there other dining options near McDonald's in San Jacinto?
Yes, nearby dining options include Golden Chop Stix (Asian cuisine), Wingstop (chicken restaurant), Quiznos (fast food), Wendy's (burger restaurant), and Taqueria Los Abarcas (Mexican restaurant).
How can nearby services like Verizon Wireless or T-Mobile stores be helpful during my visit to McDonald's?
If you need mobile phone services or accessories, Verizon Wireless and T-Mobile stores are conveniently nearby, allowing you to manage phone needs before or after your meal.