While many customers praised the food for being delicious and well-prepared, there were several complaints about inconsistency in portion sizes and quality, with some items being poorly prepared or lacking flavor.
Customer Service
Numerous reviews highlighted poor customer service, particularly from older staff members, with complaints about rude attitudes and lack of attentiveness, contrasting with positive experiences from younger staff.
Pricing Concerns
Customers expressed dissatisfaction with the pricing, feeling that the food was overpriced for the portion sizes and quality received, leading to a perception of poor value.
Cleanliness
The establishment received mixed feedback on cleanliness, with some customers noting that the restaurant was clean, while others reported unsanitary conditions in their food.
Consistency Issues
Several reviews mentioned inconsistent experiences, with some customers having great meals while others faced issues with incorrect orders or food quality.
BE
Britney Ederer
Nov 4, 2025
5.0
This place is so clean. The food is really good. It was quick to get in and out even on a tuesday at 6pm . I do recommend and I will be coming back. Thank you
JA
Jasmin Alavez
Nov 1, 2025
2.0
Got some cabeza tacos, it looked and tasted like menudo. Salsa was gross one tasted like tomato juice, not spicy at all. Other one tastes like mole sauce, also not spicy. Weird combo. We got two burritos as well and it came out to 51, thought it was pretty pricey but we’ll never go back even if it was free so oh well
LL
LaLa LaLa
Oct 14, 2025
1.0
Great food horrible attitudes from older ladies services in restaurant horrible. Young girls that serve you are amazing. They speak in Spanish and think you have no idea what they are saying. Well NOT true. I WILL NEVER GO BACK. Evergreen I will never tell anyone to order anything from your restaurant again. Tell the cook put a Lil bit of food make it light NOOOOO
HL
HEIDI LUJAN
Sep 9, 2025
1.0
Bad customer service, the young girl taking my order was so rude 😤 making me feel not to ever come back, I rather drive a couple of more minutes to go to the taco shop in hemet.
AH
Andy Hembree
Aug 25, 2025
5.0
Excellent food, good service, great salsa variety. Prices are equal to most of the equivalent restaurants.
Frequently Asked Questions About Los Portales Taco Shop ( San Jacinto Ave)
What are the hours of operation for Los Portales Taco Shop on weekdays?
Los Portales Taco Shop is open from 7:00 AM to 9:30 PM Monday through Thursday.
Does Los Portales Taco Shop offer delivery and in-store pickup services?
Yes, the restaurant offers both in-store pickup and delivery services.
Until what time is Los Portales Taco Shop open on Fridays and Saturdays?
On Fridays and Saturdays, Los Portales Taco Shop is open from 7:00 AM to 10:00 PM.
Where is Los Portales Taco Shop located?
It is located at 1497 South San Jacinto Avenue, Suite C, San Jacinto, CA 92583, USA.
Where can I find the menu and place an order online?
You can view the menu and place orders at https://losportalestacoshoptogo.com/menu.
What types of cuisine and food does Los Portales Taco Shop specialize in?
Los Portales Taco Shop specializes in Mexican cuisine including tacos, burritos, seafood, Mexican tortas, breakfast items, vegetarian options, and fast food.
What is the price range at Los Portales Taco Shop?
The restaurant has a moderate price range, categorized as 'TWO'.
Are there any nearby places where I can grab a quick drink or dessert after dining here?
Yes, La Casita Raspados, an ice cream and Mexican dessert shop, and Rosa's Juice Bar, a smoothie and juice bar, are nearby and great options for a refreshing treat after your meal.
Can I visit other nearby eateries or grocery stores when I come to Los Portales Taco Shop?
Certainly! Nearby options include Little Caesars Pizza for pizza cravings, Subway for sandwiches, and Cardenas Markets grocery store if you need to pick up groceries.
Are there any nearby services for laundry or mobile phone needs?
Yes, Quick and Clean Cleaners and Wash N' Dry Laundry are nearby for laundry services. For mobile phone needs, Cricket Wireless, Boost Mobile, and Metro by T-Mobile stores are available close to the taco shop.