Brand Certified
El Pollo Loco
3.8(968 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
1881 S San Jacinto Ave, San Jacinto, CA
92583, United States
Certified by El Pollo Loco • Mar 01, 2026
(951) 487-6622
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/san-jacinto/1881-s-san-jacinto-ave
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Jacinto,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
3.8
968 reviews
5 stars
446
4 stars
202
3 stars
130
2 stars
68
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent; some customers enjoyed the meals while others complained about blandness, small portions, and food safety issues.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Pricing
Customers noted that prices seem high for the portion sizes and quality received, with some feeling that the value has declined.
Cleanliness
General cleanliness of the restaurant received positive remarks, although some specific incidents of unsanitary conditions were reported.
- JOjose oropezaFeb 18, 20265.0Good food good service
- NCNita CFeb 12, 20265.0Gil the manager was so nice.They were busy and couldn’t answer phone and he called me back.That was so nice.
- CACynthia ArellanoJan 25, 20261.0The hours are not accurate or they changed.
- RBRuben A BuitragoJan 12, 20265.0Amazing experience with the delicious fire grilled chicken 🔥
- NLNayeli LalyDec 11, 20255.0I ordered online through uber eats and was missing an item. I called this location and the staff was very friendly and helped me with the issue and replaced my item right away. Alexis was on the phone I believe and she was very helpful.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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