Brand Certified
El Pollo Loco
3.5(530 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
729 W Las Tunas Dr, San Gabriel, CA
91776, United States
Certified by El Pollo Loco • Mar 01, 2026
(626) 576-5438
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/san-gabriel/729-w-las-tunas-dr
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Gabriel,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
3.5
530 reviews
5 stars
215
4 stars
98
3 stars
65
2 stars
42
1 star
110
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as burnt chicken, cold sides, and missing items in orders.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor service.
Cleanliness
Multiple reviews highlighted cleanliness issues, with complaints about dirty dining areas and unsanitary conditions.
Management Issues
Several customers noted problems with management, including understaffing, poor handling of complaints, and inconsistent service.
Operational Problems
Frequent reports of being out of key menu items, incorrect orders, and early closures despite accepting online orders.
- IIIvyJan 11, 20265.0Food is great. We got a free burrito by using the app.
- JGJason GibsonJan 1, 20261.0My mother and I were both sick on new years day from this dump. Avoid at all times!!!
- AHAnnabel HuinacOct 7, 20235.0I got all the salsas I wanted and the food was well cooked. Nice workers and fast service.
Frequently Asked Questions About El Pollo Loco
What are the regular business hours of El Pollo Loco in San Gabriel, CA?
El Pollo Loco is open daily from 10:30 AM to 9:30 PM in San Gabriel, CA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery service every day from 10:30 AM to 8:30 PM, with slightly earlier closing times on Sundays at 8:00 PM.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards as payment options.
Where is El Pollo Loco located in San Gabriel?
El Pollo Loco is located at 729 W Las Tunas Dr, San Gabriel, CA 91776, USA.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services in addition to their regular menu and delivery options.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
How can I order food online from El Pollo Loco?
You can order food online via the El Pollo Loco app or through their menu page at https://order.elpolloloco.com/menu/w-las-tunas-dr-mission-dr.
Are there any beauty salons near El Pollo Loco where I can visit after dining?
Yes, nearby beauty salons include Miji Beauty, Dominique Permanent Cosmetics, Hair Club 20, Flowers Massage, M H Foot Care, and Lina Hair Salon, offering various beauty and spa services you might enjoy after your meal.
What other dining options are near El Pollo Loco in San Gabriel?
Nearby dining options include Golden Leaf Restaurant (Taiwanese/Asian), Kingburg Kitchen (Pan Asian), Tea Maru (Bubble Tea), Sharetea (Bubble Tea), Gino's Pizza, Golden Deli Vietnamese Restaurant, Bubble Republic (Tea Room), and D'ange Bakery (Cafe).
Are there convenient stores or other shops near El Pollo Loco for quick stops?
Yes, nearby shops include Roxy's Liquor and Mini Mart, 7-Eleven convenience store, Paper Cola hobby shop and flower store, and Gabo Inc which carries flowers, gifts, and electronics.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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