Mixed reviews on food quality, with some dishes praised while others were considered bland or overpriced.
Service Issues
Numerous complaints about inattentive or rude service, impacting overall dining experience.
Pricing Model
Customers noted high prices, with some feeling the no-tip policy resulted in inflated costs.
Atmosphere
Generally positive feedback on the cozy atmosphere and outdoor seating, though some found it cramped.
Customer Loyalty
Long-time patrons express strong loyalty, but newer customers report disappointment.
JG
Jerry Gordinier
3 days ago
5.0
Great ambiance and back porch area, high-quality food and giant lattes. Excellent brunch spot.
DD
Darlo
6 days ago
3.0
Overall, a decent experience.
Highlights: the Albert eggs benedict was delicious and the buttermilk pancake was very good (way better than the gingerbread and french toast in the Sarah Jane's flight.)
Low points: the hot chocolate was really watered down. Also, I really worry about the sanitary conditions of this place. The bathroom, the dishwashing, and the pass where the finished food sits before being served is all right next to each other and it's also the choke point where patrons walk through to get to the back area seating. The floor was also really slippery in this area.
AU
Allysa Gem Untal
Jan 4, 2026
3.0
We ordered the pain de mie French toast with orange cinnamon batter and the Albert eggs benedict. Unfortunately, the French toast was underwhelming — it was essentially just a plain piece of bread with very little flavor or effort, lacking the richness or creativity you’d expect from a French restaurant. It didn’t feel like much was done to elevate the dish.
The eggs benedict, on the other hand, was fine and reliable. Nicely cooked eggs and a decent hollandaise, but nothing particularly memorable.
Overall, the experience was mixed. The savory option was satisfactory, but the French toast fell short of expectations.
FC
Flash Carpenter
Dec 25, 2025
5.0
Great place for brunch and dinner
Super nice staff
No tipping policy! Fair wages for everyone
Benedicts and Salads are favorites
Awesome Christmas eve dinner!
MB
Matthew Brightman
Dec 21, 2025
3.0
Delicious food but unfortunately very poor service.
We were on the patio on a cold evening and asked the server to turn on the overhead heater as we had seniors with us who were cold. She gaslit us and told us it was already on when it clearly was not. When we pushed, she admitted “when it comes on, it gets too hot.” During our meal we asked two more times if they could turn it on as did each of our neighboring tables who were told the same platitude. We even said “No one is complaining about the heat, everyone is complaining about the cold” to no avail.
Additionally, our server was just generally inattentive. She started by listing several dishes that were unavailable before saying hello, and gave an incomplete list as two in our party were told “we’re out of that too!” At the outset we asked if we could split the bill and were told no, waited 15 minutes to pay the bill at the end, and
were unpleasantly surprised by the credit card surcharge that was omitted from the total.
There are many places in SF with as good or better food that will treat you better. We won’t be back.
Zazie is open Monday to Friday from 8:00 AM to 2:00 PM and 5:00 PM to 9:00 PM; Saturday and Sunday from 9:00 AM to 3:00 PM and 5:00 PM to 9:00 PM.
Does Zazie offer delivery or pickup options?
Yes, Zazie offers both in-store pickup and delivery services.
What meals are served at Zazie?
Zazie serves breakfast, lunch, brunch, and dinner.
What forms of payment does Zazie accept?
Zazie accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
What is the price range of Zazie?
Zazie has a moderate price range, categorized as 'Two'.
Where is Zazie located?
Zazie is located at 941 Cole St, San Francisco, CA 94117, in the Cole Valley neighborhood.
Can I order Zazie's menu online?
Yes, you can order Zazie's menu online through their delivery site.
What nearby places can I visit around Zazie?
Nearby places include Kamekyo sushi restaurant, Cole Valley Fitness gym, and Finnegans Wake pub. These locations offer options for dining, fitness, and entertainment before or after your visit to Zazie.
Are there any nearby fitness centers close to Zazie?
Yes, Cole Valley Fitness and Live Fit Gym are nearby gyms where you can work out before or after dining at Zazie.
Where can I get coffee near Zazie?
Peet's Coffee is a nearby coffee shop where you can enjoy coffee or a light snack near Zazie.