Safeway

3.9
1506 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 145 Jackson St, San Francisco, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (415) 982-3112. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupNot available

Location

Safeway
145 Jackson St, San Francisco, CA
94111, United States

Hours

Reviews

3.9
1,506 reviews
5 stars
668
4 stars
392
3 stars
218
2 stars
92
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported unfriendly and unhelpful staff, with several specific complaints about rude interactions.

Store Condition

The store is generally clean and well-organized, but there are issues with the restroom facilities and some customers reported unsatisfactory food quality.

Pricing

Customers frequently noted that prices are high compared to other grocery stores, with some expressing frustration over the perceived lack of value.

Security Issues

There are complaints about aggressive security practices, with reports of profiling and rude behavior towards customers.

Product Selection

While some customers appreciated the variety of products, others found the selection limited and quality lacking, particularly in produce.
  • JH
    Jack Henning
    5 days ago
    1.0
    Your store on Jackson Street in San Francisco has a longstanding problem keeping milk stocked in the refrigerator. I went to your store one day this week and found there was no 1/2 gallon 2% milk, so I had to purchase a carton of full fat milk. I went to the store later in the week and found not only was there no 1/2 gallon 2% milk, but there were no 1/2 gallon containers of other types of milk. Again, this is not an isolated problem. Please get this problem corrected.
  • AS
    abhinaya sunar
    6 days ago
    1.0
    Worst safeway customer service is worst Restroom is not available Staff talks rudely like we are stealing their property
  • GM
    Gabby M
    Jan 4, 2026
    3.0
    Got some discounted snacks here.
  • LD
    Leonard Desiderio
    Jan 4, 2026
    2.0
    I gave this market two stars because the entire staff is unfriendly, and unhelpful. From the stocker's who have no time to help a customer find something, to where something is located, customer service is definitely not located at this store. Even upon leaving the store the cashiers attitude was less than gracious. I'm new to San Francisco and so far this Safeway location's manager needs to have a talk with their employees on how to treat a customer, and why.
  • EB
    Emilee Bargoma
    Dec 28, 2025
    4.0
    Good spot if youre in a bind. I'm not really impressed with the produce selection of fruit. Store also feels a bit crowded. Nice selection of grab-n-go-to-eat. They did have a nice broth (chicken, beef, vege, bone) selection though, in case that matters to anyone. 😂 I didn't take photos of my groceries or the store. Didn't think there was a need. So, here's a photo of my latest 💅. Hope you like 'em! Happy grocery-in' and survivin' this economy! And Cheers to 2026!

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!