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Safeway

3.8
(2650 reviews)

Business Details

(415) 575-1120

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 2300 16th St Unit 203, San Francisco, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (415) 575-1120. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
2300 16th St Unit 203, San Francisco, CA
94103, United States

Hours

Reviews

3.8
2,650 reviews
5 stars
1,174
4 stars
599
3 stars
404
2 stars
162
1 star
311

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and long wait times at checkout.

Staffing Issues

Frequent mentions of understaffing leading to long lines and slow service, with customers expressing frustration over the lack of cashiers.

Security Concerns

Customers noted aggressive security measures and profiling, which contributed to a negative shopping experience.

Product Availability

Several reviews highlighted issues with stock availability, particularly for advertised sale items, leading to customer dissatisfaction.

Store Environment

Feedback indicated a chaotic store environment with cleanliness issues and concerns about safety due to loitering and panhandling outside.
  • DD
    Daniel Kohler (Danny)
    3 days ago
    5.0
    Cool store, easy parking, and some other nice stores In the lot(Sally's,Peet's,Etc.)
  • SS
    Sara Schneider
    Feb 24, 2026
    2.0
    Just because I use a walker and don't appear to be 80 yrs old doesn't mean that I'm a thief. I don't deserve to be treated like im filth on the bottom of the employees shoe either I'm a human being that deserves decency and respect especially when thats all I give in the first place even when i am treated like so. Employees need to stop assuming that every person that doesn't look like they have a never ending allowance is a bad person or that they must be a thief. You all probably don't care but when your actions cause affects to someone's self worth as a person sometimes bad things can happen. Please be kinder PLEASE!
  • KK
    Kevin Kory
    Feb 21, 2026
    1.0
    So many aisles are locked away. It takes 10 min for staff to open anything. This is such bad customer experience.
  • WR
    William Rittenhouse
    Feb 10, 2026
    1.0
    Everything else about this Safeway is just normal and expected for a Safeway in general. The staff is fine, cleanliness is fine… The thing about this place that makes the grocer of last resort - I go to any other place that’s open and sells what I want before going here - is the checkout lines ALWAYS take FOREVER! There’s no time of day when I’ve had a good experience checking out at this Safeway. The nearby COSTCO is better in this regard. For whatever reason, and without fail, checking out at this Safeway location is always a slog. It’s not like this at any other Safeway I go to, by the way. I only pray that some general manager or regional manager reads these reviews and DOES something about this issue. I genuinely believe that you lose more in people shoplifting out of impatience and repelled customers than you would from self checkout shrinkage. Give it some thought.
  • LS
    Lillian Summers
    Feb 5, 2026
    1.0
    I waited over 20 minutes by the locked liquor cabinet after four calls on the speaker. The lines are incredibly long with only three cashiers available. It feels severely understaffed. I ended up leaving my cart in aisle 3. Enter at your own risk—consider yourself warned! I’ll stick to Trader Joe’s where there are more employees and better customer service.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Safeway

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