Papa Johns Pizza

2.8
366 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in San Francisco, CA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best San Francisco pizza for any occasion. Call us for pizza delivery in San Francisco or stop by 969 SUTTER ST for carryout to order the best pizza in San Francisco, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
969 SUTTER ST, San Francisco, CA
94109, United States

Hours

Reviews

2.8
366 reviews
5 stars
122
4 stars
28
3 stars
35
2 stars
13
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently rude and disrespectful behavior from staff, leading to a negative customer experience.

Food Quality

Customers reported issues with food quality, including burnt pizzas, incorrect orders, and overall dissatisfaction with the taste.

Delivery Issues

Many customers experienced significant delays in delivery, with some orders being canceled without notification.

Positive Experiences

A few reviews mentioned excellent service and food quality, particularly praising specific staff members and menu items like garlic breadsticks.
  • JP
    Jenny Pang
    Jan 5, 2026
    2.0
    I ordered through DoorDash for a small size pizza and I understand it was supposed to be small. But I did not expect the pizza to be this thin, felt like eating a piece of cracker with topping on it. So disappointed.
  • SD
    Sanjay Dangi
    Dec 26, 2025
    1.0
    Waited 1 hour +
  • NM
    Naresh Bikram Gharti Magar
    Dec 14, 2025
    1.0
    Resturant employee’s behavior is very bad who is wearing anytime glasses he is using bad word for delevery person whow carry costers food who did home delevery, he is very very bad
  • BG
    Bijay Giri
    Dec 14, 2025
    1.0
    This person who works here has no way of speaking to customers. ⁠
  • KW
    kyle welzen
    Dec 13, 2025
    1.0
    I used the "Too Good to Go" app to get a surprise bag. I didn't check the pizza right away but when I bit into it, it took all of my jaw strength to chew through it. It looked like the pizza sat under a heat lamp for five hours. The cheese was hard, sauce nonexistent. Pepper shriveled and disgusting. When I asked for a remedy, they said, "tough luck". Done with this store, never again to Papa John

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 969 Sutter St, San Francisco?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 1:00 AM, and on Friday and Saturday from 10:00 AM to 3:30 AM.

What time can I pick up my order from Papa Johns Pizza?

Takeout orders can be picked up Monday to Thursday and Sunday from 10:00 AM to 12:40 AM, and on Friday and Saturday from 10:00 AM to 3:20 AM.