At Papa Johns Pizza in San Francisco, CA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best San Francisco pizza for any occasion. Call us for pizza delivery in San Francisco or stop by 969 SUTTER ST for carryout to order the best pizza in San Francisco, along with breadsticks, wings, and more!
Numerous reviews highlighted consistently poor service, with reports of rude and disrespectful staff.
Food Quality
Customers expressed disappointment with the pizza quality, citing issues like overcooking, undercooking, and poor ingredient quality.
Delivery Issues
Many customers experienced significant delays and problems with their orders, including wrong items and missing deliveries.
Positive Experiences
A few reviews noted excellent service and food quality, particularly praising specific staff members and the taste of certain menu items.
MA
Michael Arnold
Feb 24, 2026
5.0
Gentleman who made my pizza was a wonderful host. I and my staff enjoyed the pizza. Thank you Papa John.
RV
Rush Vargas
Feb 13, 2026
1.0
Overcooked, it didn't even come close to the quality I expected. I'm only giving it zero stars if there's no option. I'm completely disappointed, but one thing I can assure you is that I will never buy pizza from that place again. Please never buy from there. Please never buy from that place.
NZ
Nicholas Zellner
Feb 2, 2026
1.0
I usually don’t like to negatively review a place after a wrong order, but twice in a row? I ordered the first time a few month ago and got the wrong order, and now decided to try them again and got the wrong order again. Not only that, but is this considered acceptable for appearance? It was disappointing to see no sense of quality control with the pizza just tossed around in the box, and the pizza even appeared undercooked. Based on other reviews I read, it appears I’m not alone in that experience.
AS
Aris Ss
Jan 17, 2026
1.0
This is the worst pizza I’ve ever had. The cheese tastes cheap and very industrial.
JP
Jenny Pang
Jan 5, 2026
2.0
I ordered through DoorDash for a small size pizza and I understand it was supposed to be small. But I did not expect the pizza to be this thin, felt like eating a piece of cracker with topping on it. So disappointed.